About the Role
Are you an experienced hospital administrator ready to take the next step in your career? Warringal Private Hospital is seeking a dedicated Ward Clerk Team Leader to oversee operations and support our inpatient wards. This is a full-time leadership role ideal for someone who thrives in a fast-paced healthcare environment and is passionate about patient care.
As a key member of our administration team, you will play a central role in creating a positive experience for patients and their families from the moment they arrive. You’ll manage critical processes such as admissions, pre-admissions, and billing, while also leading a team to deliver exceptional customer service every step of the way.
Key Responsibilities
- Lead the ward clerk team to ensure smooth daily operations.
- To act as a resource person/subject matter expert in relation to systems.
- Provide accurate and timely information to patients, families, and staff.
- Collaborate with medical, nursing, and allied health teams to support seamless patient journeys.
About You
You are a natural communicator and team leader who brings empathy, organisation, and professionalism to everything you do. You excel at managing multiple priorities, remain calm under pressure, and are committed to delivering a high standard of administrative support in a hospital setting.
You will also bring:
- Proven experience in hospital or medical administration.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent interpersonal and communication abilities.
- Confidence working in a multidisciplinary team.
- Familiarity with Patient Management Systems (desirable).
Highly Regarded:
- Certificate in Medical Terminology.
- Experience using hospital mainframe systems.
About Us
Warringal Private Hospital is a leading healthcare provider. Specialising in Cardiology, Cardiothoracics, Orthopaedics, Sports Medicine, Pain Management and Oncology, the hospital provides a comprehensive range of medical and surgical services. The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practicing the Ramsay Way philosophy of ‘People Caring for People’ since 1972.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
What’s in it for you?
- Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
- Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
*Please note casual employees may not be eligible for all benefits.
Requirements
All applications must be lodged online.
- Must provide a National Police check conducted within the previous 12 months.
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
Enquiries are welcome! Please contact Kylie Geelan via, GeelanK@ramsayhealth.com.au
Applications close: 18th June 2025
Apply now
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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time