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Regional QLD


Job Category

Patient Accounts Administrator

Apply now Job no: 534286
Work type: Casual, Full time
Location: The Southport Private Hospital
Categories: Administration/Support Services, Accounting/Payroll/Finance

Patient Accounts Administrator

Billing Hub – X2 Permanent Full time or Casual


 We have a couple of exciting opportunities for a Patient Accounts Administrator to join our supportive, dynamic and growing team at the Patient Accounts Management South QLD Hub based at The Southport Private Hospital.


The Role
The successful applicant will be part of a team that provides billing and collections support to several Ramsay Health Care private hospitals across South Queensland. Key accountabilities of the role include:

  • Liaising with Health Funds and Customers
  • Handling account queries
  • Following up on unpaid accounts (debt collection)
  • Maintaining the Aged Trial Balance to required KPIs
  • Generation and submission of accounts to patients, health funds and third party payers
  • Interpreting health fund contracts


About You
This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail, and to someone who can manage their workload to meet key deadlines. Additionally, you should possess a strong customer focus and demonstrate the ability to communicate well with stakeholders at various levels of the organisation. To be successful in this role, you will also have the following criteria:


  • Effective communication and interpersonal skills
  • Proven ability to work effectively in a team environment and independently as required
  • Strong work ethics and reliable worker
  • Strong customer service skills
  • Ability to complete tasks within designated timeframes and meet KPI targets
  • Exceptional organisational skills with the ability to work under pressure
  • Intermediate Computer literacy in Microsoft Excel


  • Accounts Receivable knowledge
  • Experience in hospital mainframe systems
  • Relevant health services experience
  • Knowledge of Health fund contracts and accounting processes
  • Basic knowledge of accounting principles
  • Certificate in Medical Terminology


About the Organisation

The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "People Caring for People". 


How to Apply

Please click apply now to upload your application online.



Everyone who joins Ramsay:

  • Must be vaccinated against Covid-19, including a third dose if required under State health orders
  • Must provide a National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases

If you would like to discuss this opportunity please contact Zeldine Zanetti, State Patient Accounts Manager – QLD


Applications COB 30 May 2022

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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