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Melbourne Metropolitan


Job Category

Hotel Services Manager

Apply now Job no: 562355
Work type: Full time
Location: Waverley Private Hospital
Categories: Management, Catering/Food Services, Environmental Services - Cleaner/Laundry

 Hotel Services Manager

Waverley Private Hospital, Mount Waverley


  • Permanent full-time position
  • Work life balance – some flexibility in hours available
  • We care about YOU! Access counselling, wellbeing services, legal & financial assistance
  • Enjoy benefits such as paid parental leave, study leave and the option to purchase additional annual leave.


About the role:

As the Hotel Services Manager, you play a crucial role in ensuring the timely and efficient delivery of our patient food and beverage service including the management of the on site café.  Additionally, you will also be responsible for the environmental services within the hospital, including management of environmental services staff, waste & linen management.

Key responsibilities include managing the operational requirements including ensuring strict hygiene and infection control, food quality control, auditing, and scheduling of catering and cleaning requirements, and ensuring OH&S standards for both departments.

You will make sure roster management is within activity needs and budget guidelines and provide team leadership and development to maintain a high performing, service focused team.


Success in this role demands:

  • Prior experience and knowledge of team management principles
  • Proficiency in managing team performance, training, motivation and well-being
  • Previous experience in a similar role, preferably in healthcare or hotel environment
  • Ability to manage stakeholder relationships at all levels.


You will also bring;

  • Degree or Diploma as a chef/catering/hospitality or Trade qualifications in catering, chef/HACCP
  • Food safety supervision experience
  • Understanding of hospital cleaning standards
  • Ability to audit cleaning standards against Victorian Hospital cleaning guidelines
  • Proven experience in training and managing both catering and environmental staff
  • Ability to initiate and implement quality programs
  • Enthusiasm and commitment
  • Proven ability to manage change
  • Computer literacy with rostering experience will be well regarded
  • Understanding of Infection Control and Occupational Health and Safety principles
  • Proven experience in managing budget and work hours


Remuneration: On offer is base annual salary range of $90,000 - $100,000 + superannuation based on experience level and qualifications, exclusive of penalties or allowances


About Us

Waverley Private Hospital is a 98 bed acute surgical facility located in the eastern suburbs of Melbourne and are operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at


What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. 

Discounts:  Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. 

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 


To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.


  • Must be vaccinated against Covid-19 a vaccine approved by the Australian Technical Advisory Group on Immunisation
  • Must provide a National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.


If you have any questions about this opportunity, please do not hesitate to contact Eranga Alwis via

He’s here to help! 

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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