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Sydney Metropolitan


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Head of Change and Capability Development

Apply now Job no: 565439
Work type: Full time
Location: Corporate Services - NSW Metropolitan
Categories: Management, Information Technology

The Opportunity

At the forefront of Ramsay Health Care's evolution in Australia, the Head of Change spearheads a dynamic transformation initiative. Situated within the pioneering Transformation Team, they lead efforts to embed change management and digital literacy throughout the organisation. With strategic vision and collaborative leadership, they drive forward a culture of innovation, positioning Ramsay Health Care as a leader in the ever-evolving healthcare landscape.

What You Will Bring

This newly established position will concentrate on building change management capability, embracing new ways of working, and fostering digital and data literacy. Additionally, it involves designing and implementing an Australia-wide engagement plan to educate and enthuse our workforce about our vision and strategy.

Key Responsibilities

Your day-to-day responsibilities will involve, but are not limited to:

  • Diagnose the organisation’s change maturity and establish a comprehensive change management strategy, vision, plan, and range of interventions to ensure sustainable outcomes that can be scaled.
  • Apply principles, methodologies, and tools to develop and lead the implementation of change management strategies, ensuring consistency while addressing the specific needs of individual hospitals, workforce cohorts, and stakeholders to mitigate change fatigue and support benefits realisation.
  • Develop and enhance the "Ramsay Single View of Change" capability throughout the organisation, fostering efficient coordination and communication.
  • Assess business capability and implementation readiness, critically evaluating information provided, anticipating implications, and collaborating with Ramsay leaders and managers to devise business impact assessments and risk mitigation strategies.
  • Cultivate change leadership capability to promote awareness and adoption of tools and technologies across all areas of the organisation, including hospitals, regions, corporate, and out-of-hospital settings.
  • Design and implement digital mindset and literacy strategies and interventions that align with the organisation's goals and priorities, ensuring synergy with the transformation program.  Identify digital mindset and literacy gaps through collaboration with stakeholders, developing targeted learning programs and interventions to address these gaps. Collaborate closely with key stakeholders to cultivate a digital mindset and literacy.

About You

As an advocate of The Ramsay Way - ‘People Caring for People,’ you demonstrate exceptional skills in cultivating positive relationships with key stakeholders, nurturing talent, assembling high-performance teams, and effectively guiding them through organisational transitions. Furthermore, you possess:

  • With over 15 years of experience, adept at leading organisational change.
  • Holds qualifications in change management and communication.
  • Skilled in leading collaborative stakeholder engagement and adept at listening and capturing insights.
  • Proficient in digital adoption change management and driving behaviour change.
  • Extensive experience in leading and delivering change management and transformation across large and complex organisations.
  • Preferable experience in delivering change in healthcare.
  • Preferable experience in digital adoption change management.

Why Choose a Ramsay Career?

Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practicing the Ramsay Way philosophy of ‘People Caring for People’ since 1964 We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer. We are also the leading private provider of mental health services in Australia known as Ramsay Mental Health.

We offer a great range of employee benefits including:

  • We encourage and offer assistance and support for professional development. 
  • Internal peer nominated awards (as well as Ramsay’s National awards).
  • Access counselling, wellbeing services, legal and financial assistance.
  • Flexible Leave Program: purchase additional annual leave.


  • Must provide a National Police check conducted within the previous 12 months.
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

To Apply

All applications should include your CV outlining your experience and skills in line with the above criteria.

Applications close Sunday 28th April 2024.

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at


Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Standard Time

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