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Apply now Job no: 569615
Work type: Part time
Location: The Southport Private Hospital
Categories: Administration/Support Services


Receptionist / Ward Clerk

Permanent Part-time Opportunity


The Role

At the Southport Private Hospital, we have a small admissions team divided up of Mental Health, Rehab and Day rehab staff.

This position will rotate shifts in all departments and will require your flexibility and availability to pick up extra shifts during the week cover for sick leave, holidays and annual leave as required.


This is a fantastic opportunity for someone looking to start their career in hospital administration!


Key Role Accountabilities

  • Provide comprehensive customer focused service
  • Ensuring Reception and waiting areas are maintained to a high standard of presentation
  • Attend the phones in a timely, proficient and friendly manner
  • Attending to the Reception desk, directing visitors and providing timely and accurate information in response to queries by patients and visitors
  • Accurately admitting and discharging patients in accordance with hospital/department policies and procedures
  • Processing of Medical bills for services


About You

To succeed in this role, you will be an effective and approachable administrative professional with a passion for client care and a high standard of customer-focused service. This role calls for individuals with a strong capacity to manage a variety of administrative tasks and priorities over the course of the workday.


Key Skills and Experience

  • Certificate in Medical Terminology
  • Previous health services experience working in a doctors, specialists or hospital environment will be highly regarded
  • Excellent data entry skills
  • Exceptional customer service and communication skills
  • Strong attention to detail and ability to complete tasks within designated timeframes
  • Strong computer skills with a clear understanding of MS Office suite
  • Experience in medical billing, with health funds and contract interpretations is desirable



A base hourly rate ranging from $26.52 - $28.26 + superannuation, based on experience level and qualifications, exclusive of penalties or allowances (QLD Clerk Grade 1).


What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.


The Hospital

The Southport Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.



  • Must provide a National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.


To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Lauren Raines via

Applications Close: Sunday 21st July 2024



Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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