Clerk – General Office

Wollongong Private Hospital, Wollongong

12 Month Fixed Term Part Time

About the Role

In this role you will report to the Front Office Manager and will provide a high level of customer service directly to our patients in greeting them and processing relevant paperwork and administrative duties.

This role is a 12-month fixed term maternity leave cover working part time - 6 days a fortnight.

About You

To be successful in this role, you will be:

• Enthusiastic individual with a passion for delivering exceptional customer service.
• Ability to converse empathetically while managing a busy flow of incoming and outgoing patients.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with doctors, nurses, pathologists, administrators, and non-clinical staff.
• Proven medical administration experience, ideally suited for a fast-paced environment requiring immediate adaptability and efficiency.

You will also demonstrate:

• Proven ability to work effectively in a team environment and independently as required
• Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
• Previous experience in a hospital administration position or other medical secretary position desired but not essential
• Previous experience using Patient Information Systems (i.e. Meditech)
• Certificate in Medical Terminology (Desirable)
• Previous experience using hospital mainframe systems (Desirable)

Remuneration
On offer is a base hourly rate of $32.30 (from 1/12/2024) + superannuation based on qualifications and experience. Exclusive of penalties and allowances

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

The Hospital

Wollongong Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Allison Reeves via, ReevesAllison@ramsayhealth.com.au

Applications Close: 3/12/2024

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com