Patient Administration Officer

Casual Position Available

The Opportunity

We are seeking a highly organised, enthusiastic professional with a passion for delivering outstanding customer service to join our broad administration team. In this role, you will be responsible for providing quality customer service in the coordination of administrative functions across the hospital, primarily in the front office and reception, through to the wards. This will involve but not be limited to providing support and assistance to the administrative and clinical teams as well as patients and relatives, by coordinating the clerical requirements for patients from admission to discharge.

Shifts will range from 2 up to 5 days per week (dependent on staffing needs at the time), with the eventual potential to obtain a PPT position. Candidates willing to also cover occasional shifts at Nambour Selangor Hospital will be highly regarded.

About You

The successful applicant will be a positive, responsible, self-motivated person with excellent people and telephone skills. It is essential that you have a strong focus on detail, highly developed relationship skills, commitment to customer service and a ‘can do’ approach, and an unwavering commitment to client confidentiality.

You will also bring:

• Experience in a similar role (preferred but not essential)
• Experience with Meditech or similar patient data management system (Desirable)
• Understanding of Health Funds and patient eligibility (desirable)
• High attention to detail
• Effective communication and interpersonal skills
• Ability to work efficiently and effectively, both independently and within a team structure
• High level of competency in  computer and Microsoft Office skills

If you don’t quite fit all the skills and experience, please still apply. We highly value attitude and enthusiasm over experience.

Remuneration

On offer is base hourly rate starting from $ 31.49 + superannuation based on experience level and qualifications, exclusive of penalties or allowances. (QLD Clerk Grade 3 Yr 1)

The Hospital

Noosa Hospital is an acute medical and surgical facility located in a peaceful bush land setting. It provides a comprehensive range of inpatient and day services across a wide range of specialties. Equipped with advanced medical, surgical and diagnostic technology, Noosa Hospital is able to provide high quality care to patients.

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Please include a cover letter outlining your suitability and why you would like to be considered for this role. Applications made by recruitment agencies will not be considered.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

For any queries relating to the position, please email your query to the email address below.

Cherise Buchbach

Administration Manager

Noosa Private Hospital

BuchbachC@ramsayhealth.com.au

If this sounds like the opportunity for you, submit your application today!