Ward Clerk – Administration

Ramsay Surgical Centre Miranda, Miranda

Permanent Part Time or Casual Roles Available

About Role

Ramsay Surgical Centre Miranda is a dedicated day procedure centre located centrally in the Sutherland Shire. Located in Miranda, the Ramsay Surgical Centre boasts two operating theatres with state-of-the-art medical equipment and two specialised treatment rooms.

Our customer focused administration team are responsible for ensuring the seamless patient health journey. The team are here to effectively support all clinical and non-clinical areas of the hospital. As a first point of contact for our patients and their families, you will strive to deliver an exceptional customer service experience for all.

Your responsibilities will include:

• Admission and discharge processes to ensure appropriate bed management and utilisation
• Managing incoming and outgoing calls to the centre
• Provide timely and accurate information to queries by patients, visitors and other staff and departments
• Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients
• Compilation and management of patient admission papers, clinical notes and specific paperwork’s

About You

To be successful in this role you will demonstrate:

• Excellent communication skills with a strong customer service focus
• Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
• High level time management and organisational skills
• Certificate in Medical terminology highly regarded
• A professional and personable disposition
• Ability to work within a team environment and multitask
• Willingness to learn and the ability to grasp concepts with ease
• Previous experience in a hospital administration position or other medical secretary position desired but not essential
• Previous experience using Patient Information Systems (i.e. Meditech)
• Previous experience using hospital mainframe systems (Desirable)

Remuneration

On offer is an hourly base salary of $26.68 - $33.13 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

The Hospital

The Surgical Centre is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

It is conveniently located in the heart of Miranda and close to public transport.

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered. Please click the Apply button within this ad to lodge an application (applications should address the above criteria and must include cover letter and CV with 2 current work-related referees). 

For enquiries, please contact Zoe Stanton via, StantonZ@ramsayhealth.com.au

Applications Close: 12/12/24