Administration Manager

Albury Wodonga Private Hospital, West Albury

The Opportunity

The Administration Manager will be responsible for the management of patient administration services throughout the Border Network. This is a permanent full-time role.

This is a key leadership position which will see the successful candidate:

• Engage in various administrative tasks and projects to actively build your knowledge and improve workflow processes.
• Support the daily management of administration departments across The Border Network and assist in the hiring of the departments.
• Ensure accurate and timely completion of all patient administration services.
• Lead the reception, admin pre admission team, and Practice Managers.
• Work collaboratively with VMO’s, Executives and other department managers to achieve KPIs and organisational strategic directives.

Skills and Experience

To succeed in this role, you will have exceptional communication skills both verbally and in writing coupled with the ability to lead, motivate, and develop others to achieve results. You will be highly organised with a strong attention to detail and a keen commercial acumen.

You will also demonstrate:

• Front office management experience within proven ability to manage a team, ideally within a health care environment.
• Clinic Practice/Private Practice process experience would be desirable.

• Demonstrated ability to successfully manage individuals and work groups/Rosters for a large team.
• Knowledge and ability of working to key performance indicators and budget constraints.
• Control and monitoring of Administration related KPIs.
• Willingness to learn and ability to adapt to changes.
• Ability to understand and apply the practicalities of health fund contracts.
• Ability to achieve quality outcomes for all stakeholders.
• Understanding of Medical terminology.
• Experience using Meditech or similar patient administration software highly desirable.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

The Hospital

Ramsay Health Care in the Border region manages the Albury Wodonga Private Hospital and The Border Cancer Hospital. 

Albury Wodonga Private Hospital provides an extensive range of inpatient and day patient services all located on site for the convenience of our patients. Equipped with advanced medical, surgical and diagnostic technology, the Hospital and our team of highly skilled practitioners are able to provide the very best in medical, surgical and psychiatric care.

The Border Cancer Hospital consists of a 28 chair day oncology ward and a 30 bed inpatient oncology ward, over two levels. The onsite medical consulting suites and radiotherapy centre are in close proximity ensuring a seamless experience for patients. We are committed to working closely with all cancer services within our community to ensure comprehensive cancer care is delivered to a high standard to the people of our region.

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Sally O’Farrell via, OFarrellSally@ramsayhealth.com.au.

Applications Close: 10/1/25

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com