Patient Services Assistant – Level 4

We are seeking experienced Patient Service Assistants to join our Environmental Services team at Joondalup Health Campus. 

Part Time opportunities available.

About the Role

The Patient Service Assistant is responsible in performing all cleaning tasks, which includes decontamination of beds and cleaning of Wards and equipment. Maintains a safe, clean Ward/Unit environment in accordance with Infection Control and Occupational Safety and Health regulations. Under direction and supervision, you will provide effective support contributing to the operational management of the hospital.

You will be expected to deliver excellent customer service to both internal and external customers and patients and be required to assist in stock maintenance and control.

Other duties and responsibilities include but are not limited to. 

• Perform all cleaning tasks, which includes decontamination of beds and cleaning of Wards, Rooms, Toilets, Common areas, Public Areas, and equipment’s.
• Perform all Waste Management tasks, which includes decontamination of all the bins and securely managing the “Clinical Waste” of the Hospital.
• Recognise the “Ramsay Way” providing care and commitment. Support the organisational Environmental goals in performance of all duties.
• Identifies risks and hazards and reports promptly to ensure that safety measures are maintained.
• Flexibility to work across a seven-day rotating roster is essential for this role.
• Perform other adhoc duties as required and requested by management such as waste removal and others.

As directed by CARPS supervisors you will work closely with a collaborative and cooperative team that is responsive and sensitive to our patient needs, wants and information. Reporting to the Environmental Services Management.

About You

To succeed in this role, you will be self-motivated and work effectively under the direction of the Environmental Services Team Leader. You will demonstrate a good work ethic that includes punctuality, integrity, respect for others, and a commitment to professional practice.  

The successful candidate will also meet the following:

• Demonstrated experience in a Hospitality/ Healthcare Cleaning.
• Adhering to use all the correct waste management streams.
• Commitment to exceed customer satisfaction.
• Sound time management, effective communication, and interpersonal skills.
• High level of personal presentation and adhering to uniform policy.
• High level of cleaning skills and chemical usage including Knowledge and Understanding of material data safety sheets.
• Knowledge and understanding of Manual Handling principles, Occupational Safety and Health practices, Infection Control and Housekeeping Protocols, including usage of cleaning equipment.
• Proven ability to work effectively in a team environment and independently as required.

Remuneration

Will be based on experience level and qualifications, exclusive of penalties or allowances.

Why Joondalup Health Campus?

Joondalup Health Campus is the largest health care provider with a 750-bed facility in Perth’s northern suburbs, providing 24-hour acute care from an integrated public and private campus.

The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "People Caring for People".

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

If you would like to discuss this opportunity, please contact Amit Chauhan, Environmental Services Manager on chauhana@ramsayhealth.com.au