Administration/Receptionist/Ward Clerk
The Southport Private Hospital
Casual
About The Role
As our Southport Private Hospital Administration Ward Clerk, You will be responsible for all administrative duties.
Duties will include, but are not limited to:
- Providing comprehensive customer focused service.
- Ensuring Reception and waiting areas are maintained to a high standard of presentation,
- Attend to the telephones in a timely, proficient and friendly manner and be able to determine who the appropriate recipient of calls will be,
- Attending to the Reception desk, directing visitors and providing timely and accurate information in response to queries by patients and visitors,
- Accurately admitting and discharging patients in accordance with hospital/department policies and procedures,
- Processing of Medical bills for services.
Qualifications & Experiences
- Certificate in Medical Terminology,
- Experience in hospital mainframes system
- Previous health services experience working in a doctors, specialists or hospital environment will be highly regarded
- Proven problem-solving ability
- Strong customer service skills
- Able to complete tasks within designated timeframes
- Ability to work under pressure and multi-task
- Strong computer skills with a clear understanding of MS Office suite
- Experience in medical billing
- Experience with health funds and contract interpretations
- Flexibility to cover 24/7 rostering
Remunerations
Hourly rate range will be dependant on experience and qualification levels + superannuation
Why Choose a Ramsay Career
The Southport Private Hospital provides comprehensive mental health services to the Gold Coast and wider community.
Our mental health service offers inpatient programs for youths (from 16 years of age) and adults requiring treatment for mood, anxiety, personalities disorders and alcohol dependency. We also offer neurostimulation services such as Transcranial Magnetic Stimulation (TMS) and Electroconvulsive Therapy (ECT) should it be suitable for patients, plus a comprehensive range of day and community programs.
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
*Please note casual employees may not be eligible for all benefits.
Requirements
- Must provide a National Police check conducted within the previous 12 months
- Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Lauren Raines via RainesL@ramsayhealth.com.au
