Business Office Clerk – General Administration

Mitcham Private Hospital, Mitcham

• Casual positions! healthy work-life balance!
• Gain instant access to a diverse array of employee benefits and programs, enhancing your overall work experience!

We are actively looking for a skilled and flexible Business Office Clerk.

In this role you will:

• Provide administrative support to patients and their families upon arrival at the hospital.
• Assist reception, administration, and clinical teams by coordinating clerical needs from admission to discharge for patients.

Key responsibilities of this job include:

• Admission scheduling processes to ensure appropriate bed management and utilisation.
• Managing incoming and outgoing calls to the front desk.
• Provide timely and accurate information to queries by patients, visitors and other staff and departments.
• Work alongside medical staff, colleagues, patients, and visitors to ensure a smooth hospital experience for patients.
• Compilation and management of patient admission papers and clinical notes.

Your Skills and Experiences

To excel in this position, you will need enthusiasm for customer service, adeptness in managing a busy environment, empathy, and strong communication skills. Comfortable working in a team and diverse healthcare professionals and non-clinical staff.

You will also bring:

• Proficient in Microsoft Office Suite
• Prior experience in medical administration or reception preferred but not essential
• Familiarity with Patient Management Systems, preferably Meditech, advantageous but not mandatory.

Remunerations: On offer is base hourly rate ranging from $28.93 + superannuation + level of experience and qualifications. 

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. 

Discounts:  Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. 

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

About Our Hospital

Mitcham Private Hospital is a fully accredited, 121 bed acute medical, surgical, maternity and mental health facility, providing for the healthcare needs of Melbourne’s outer eastern communities.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Requirements

Everyone who joins Ramsay:

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

If you have any enquiries, please do not hesitate to contact Kate Ratten via email at rattenk@ramsayhealth.com.au

She’s here to help!

Closing date: 25 February 2025