This is a permanent full-time opportunity to join the Digital Cyber Security team with the ability to be based in Melbourne, Sydney or Brisbane, with hybrid working arrangements.

The Opportunity

The IAM Operations Engineer is pivotal to the daily operations of IAM services. In this role you will be responsible for ensuring the reliability, performance, and security of the digital Identity and Access Management (IAM) services at Ramsay Australia.

• Enhance the technical capabilities of the BAU IAM team to efficiently manage and resolve complex technical issues.
• Ensure timely delivery and deployment of production changes and provide robust support for PVT, patches, and DR testing.
• Document Okta configurations, troubleshooting steps, and best practices, automate repetitive tasks using Okta’s built-in automation tools (e.g., Okta Workflows).

Your Skills and Experience

Essential

• Over six years of IAM experience including at least 3+ years of hands-on experience with Okta (Okta Administrator, Okta Workflows, OIE, Okta Identity Governance, and Advanced Server Access, Application SSO integrations, workflows, B2E, B2B, and B2C tenants).
• Strong expertise in SAML2.0, OAuth, OIDC, SCIM and REST-based integrations.
• Proficiency in Okta Workflows and ability to create automation for identity lifecycle management.
• Strong troubleshooting, analytical and problem-solving skills.
• Experience with automation and DevOps tools (Git, Jenkins, GitLab CI/CD pipeline, Terraform) and scripting languages.
• Excellent verbal and written communication skills.
• Strong understanding of IAM principles such as: Authentication, Authorisation, Principle of Least Privilege, Privileged Access Management and Access Control Lifecycle
• Experience in working ITIL environment and responding to requests in a timely manner.
• Ability to collaborate with cross-functional teams and stakeholders.
• A security-first mindset with a focus on compliance and best practices.

Desirable

• Bachelor’s degree in information technology, Cybersecurity, Business Systems of Computer Science
• Experience with scripting languages (JavaScript, Python, PowerShell) for IAM automation.
• Experience managing multi-IDP environments and resolving authentication issues.
• Strong understanding of RBAC, ABAC, and persona-based access control.
• Understanding of API authentication, WebAuthn, and FIDO2 standards • Experience with Active Directory (AD), Entra ID (Azure AD), CyberArk, and cloud IAM solutions.

Benefits

Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.

Ramsay Rewards: Access great deals at over 100+ major retailers

Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Make a Difference: Be part of a culture-led, digital strategy! Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.

Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive and inclusive environment.

About Us

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

Requirements

• A National Police Check conducted within the previous 12 months may be asked of you

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Applications Close: 25^th March 2025

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com