Administration Clerk
Miranda Surgical Centre, Miranda
- Permanent part time (48 hours per fortnight): Enjoy flexible hours for better work life balance!
- We care about YOU! Access counselling, wellbeing services, legal & financial assistance
- Join Australia's largest private health care provider.
The Opportunity
Our customer focused administration team are responsible for ensuring the seamless patient health journey. The team are here to effectively support all clinical and non-clinical areas of the day surgery. As a first point of contact for our patients and their families, you will strive to deliver an exceptional customer service experience for all.
The key tasks within this position will include:
- Reception and Administration responsibilities – handling enquiries from patients and their families, and also Doctor’s and their support staff
- Provide timely and accurate information in response to queries by patients, Doctors and other customers
- Efficiently and accurately perform pre-admissions and admissions processes
Skills and Experience
To succeed in this role, you will have prior experience working as a medical administrator (completion of a medical terminology is desirable).
You will display an unwavering commitment to delivering customer service excellence each and every time and understand how to leave our customers with a professional and positive impression of our site, all in line with our Ramsay Core Values.
In addition, you will thrive in a fast-paced environment and demonstrate the ability to manage conflicting priorities. You will also have exceptional communication skills both verbally and in writing with the ability to engage with a range of stakeholders at all levels to achieve positive outcomes.
You will also demonstrate:
- Proven ability to work effectively in a team environment and independently as required
- Intermediate-advanced computer skills utilising the Microsoft office suite with ability to maintain data entry accuracy
- Previous knowledge and experience working across switchboard reception, and pre-admissions settings is desirable
- Experience using Patient Information Systems (i.e. Meditech) is desirable
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
The Surgical Centre
The Day Surgery is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
Requirements
- Must provide a National Police Check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online and must include a resume and cover letter to be considered. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Zoe Stranton via, StantonZ@ramsayhealth.com.au.
Applications Close: 14th March 2025
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
