Administration Clerk

Take your admin skills to the next level as part of the Ramsay Team! Casual positions available!

About the Role

As an Admin Office Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital.

Responsibilities of this job may include:

• Admission scheduling processes to ensure appropriate bed management and utilisation
• Pre-booking and Fund Checking patients
• Managing incoming and outgoing calls to the front desk.
• Provide timely and accurate information to queries by patients, visitors and other staff and departments.
• Compilation and management of patient admission papers and clinical notes.

Key to this role will also be the availability to work a rotating roster

About You

To succeed in this role, you will be an enthusiastic individual with a strong administrative skillset and a passion for customer service and enjoys being part of a busy environment.

You will also bring:

• Computer literacy including the Microsoft Office suite of programs
• Experience in a medical setting will be highly desired, though not essential.
• Experience with Patient Management Systems is highly desired not essential
• Strong communication and interpersonal skills to manage a busy workflow of admissions and discharges
• comfortable working in a team of doctors, nurses, pathologists, administrators, and non-clinical staff.

Remuneration

Will be based on experience level

 About the Hospital

At The Avenue we have an excellent reputation for a high commitment to customer service, staff satisfaction and quality improvement. Patient health, safety and comfort are a priority, and The Avenue Hospital continually monitors and evaluates its performance to achieve this critical outcome.

 The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

For any enquiries please contact: Sheryl Vail - VailS@ramsayhealth.com.au