Admin Officer

Part Time Opportunity

North West Private Hospital  

Utilise your Administration experience to grow your career across our National Network!

The Opportunity

This opportunity will see you joining our team as a ward clerk on our Inpatient Rehabilitation Ward, providing administrative support and assistance to patients and their families. You will also assist the administration and clinical teams by coordinating the necessary clerical requirements for patients’ admission to discharge.

This opportunity is a permanent part-time role (60 hours/fortnight - Monday – Friday 6-hour shifts)

About the Position

You will be working closely with the NUM and clinical team in providing administrative support in order to assist in the smooth operation of the ward. Some of the responsibilities will include, but are not limited to:

• Handling enquiries from clinical staff, doctor’s patients & their families
• Checking coverage of patients and ensuring all relevant documentation is complete and signed
• Revenue – Chasing up unsigned documentation relevant to the billing process, taking payments if applicable
• Meditech functions – Creating preadmissions, admitting, discharging, transfer, data entry, running relevant reports etc.
• Medical records – requesting, tracking and collating patient charts

About You

To succeed in this role, you will be an enthusiastic individual with a passion for customer service. The ability to converse and be empathetic while managing a busy flow of incoming and outgoing patients is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators, and non-clinical staff.

This role will suit an individual with proven medical administration experience as this is a fast-paced environment.

 Key Skills and Experience 

• Intermediate-advanced skills utilising the Microsoft office suite
• Experience using Patient Information Systems (highly desirable i.e. Meditech)
• Certificate in Medical Terminology (Desirable)
• Experience in hospital mainframe systems (Desirable)
• A professional phone manner with experience managing incoming and outgoing calls
• Proven ability to work in a customer service focused environment

Remuneration

A base hourly rate $31.49+ superannuation, based on relevant, skills experience and qualifications. (Grade 3 - Year 1)

About Us

North West Private Hospital is a fully accredited surgical, obstetric and medical hospital situated 15 mins north west of the Brisbane CBD in the leafy suburb of Everton Park. It is an acute care hospital committed to providing the highest standards of specialised services, skilled personnel, and sophisticated technologies.

The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 70 Australian sites employing over 34,000 people.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Jarryd Rose on RoseJ@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com