About the Role

Hillcrest Private Hospital is seeking a customer focused Administration Assistant to join our supportive and dedicated Medical Records team. This position is part-time, working a minimum of 50hrs/fortnight which provides a great work life balance. The successful candidate will participate in a Monday-Friday roster.

To succeed in this role, you will bring:

• Previous medical reception and ward clerk experience preferred.
• A high level of communication skills both written and verbal along with excellent customer service skills;
• Well presented, courteous and empathetic nature;
• Professional phone manner and approach to work;
• The ability to priortise tasks and manage competing demands effectively;
• High attention to detail & accurate data entry;
• High energy levels with a ‘can do attitude;
• Ability to work autonomously and harmoniously as part of a team.

Key responsibilities:

• Gathering patient demographic and personal information.
• Issuing medical files to persons and agencies according to laws and regulations.
• Helping with departmental audits and investigations.
• Distributing medical charts to the appropriate departments of the hospital.
• Maintaining quality and accurate records by following hospital procedures.
• Ensuring patient charts, paperwork, and reports are completed in an accurate and timely manner.
• Ensuring that all medical records are protected and kept confidential.
• Filing all patients’ medical records and information.
• Supplying the nursing department with the appropriate documents and forms.
• Completing clerical duties, including answering phones, responding to emails, and processing patient admission and discharge records.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note, casual employee’s may not be eligible

At Hillcrest, we care

We care about our patients, and we care about our people.  We care about keeping everyone safe and we care about giving our people support and flexibility to thrive and contribute to our communities. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

Requirements 

• Must provide a National Police check conducted within the previous 12 months. 
• Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

If you’re interested in being part of a high performing team where you are valued and challenged, we encourage you to submit your cover letter and resume.

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Enquiries can be made to Deb Cox on 4932 1321

Applications close: 18^th July 2025

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com