- Receptionist
- Fill time opportunity
About the opportunity
We are seeking a proactive and customer-focused Receptionist to join our Administration Team. This is a fantastic opportunity to become part of a supportive team environment where your contribution truly matters. We are seeking someone to work 8:30 to 4:30 Monday to Friday.
As the Receptionist, you will be the first point of contact for patients and their families attending our hospital.
Your key responsibilities will include:
- Providing high-level administrative and reception support.
- Ensuring a smooth and welcoming patient experience from arrival through to follow-up.
- Liaising with specialists, nursing staff, and other departments to support efficient clinic operations.
- Assisting the Administration Team in back office tasks and providing accurate financial data.
- Ensuring patients have a positive experience with our hospital from their very first phone call. This includes warmly greeting clients, efficiently handling inquiries, and providing necessary information with professionalism and courtesy.
- Handling patient admissions, maintaining accurate records, and processing accounts.
About You
You are a warm, organised, and adaptable individual who enjoys working in a patient-facing role.
You bring:
- Previous experience in medical administration or a similar healthcare setting.
- Excellent interpersonal and communication skills.
- Strong attention to detail and time management skills.
- Working in a fast-paced environment, demonstrating excellent multitasking and prioritizing skills
- A commitment to confidentiality and patient-centred care.
- The ability to thrive in a dynamic, work automatously and team-based environment.
Your Skills and Experience
To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy environment.
- Computer literacy including the Microsoft Office Suite.
- Experience either in a medical administration setting or a reception role.
- Experience with Patient Management Systems is highly desired, though not essential.
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
*Please note casual employees may not be eligible for all benefits.
About our Clinic
Ramsay Clinic Adelaide is a part of the Ramsay Health Care South Australian Mental Health Services Group of hospitals and is a leading provider of mental health services in this State. A teaching facility of the University of Adelaide, the Clinic provides a full range of general, acute and specialised mental health services and community outreach services.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
Requirements
- Must provide a National Police check conducted within the previous 12 months
- Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
If you have any enquiries regarding this opportunity, please do not hesitate to contact Moira Banks, Administration Manager via BrooksMoira@ramsayhealth.com.au
Closing date: 31 July 2025
