About the Role

As the Receptionist, you will play a vital role in supporting patients and their families by providing a welcoming first point of contact. You will manage enquiries, schedule appointments, process payments, and provide diary management support to our team of Psychologists.

Your key responsibilities will include:

• Managing patient and family enquiries (in person and over the phone).
• Scheduling bookings and processing appointment payments.
• Diary management for a team of Psychologists.
• Maintaining a professional and welcoming office environment.

What You’ll Bring

To succeed in this role, you’ll bring strong administrative skills, professionalism, and the ability to create a positive first impression.

You will also have:

• Previous experience in a receptionist or administrative role.
• Experience working within healthcare or medical industries (highly regarded).
• Proficiency in Microsoft Office.
• High attention to detail.
• Exceptional time management and organisational skills.
• Excellent customer service and communication skills, both in person and over the phone.

This position is ideal for someone seeking a dynamic role with the opportunity to make a meaningful difference through excellent customer service and administrative support.

Remuneration: On offer is a base hourly rate: $27.30 per hour+ superannuation based on experience level and qualifications, exclusive of penalties or allowances.

About Us

We are owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

All applications must include a cover letter and CV.

For enquiries, please contact Emma Benn via BennE@ramsaypsychology.com.au