Regional Administration Coordinator
Ramsay Health Care has an exciting opportunity for a Regional Administration Coordinator to join our RCM National Administration Team.
- Australia’s largest private health care provider
- Permanent full-time position (2-year fixed term)
- Flexible location – hybrid working supported
The Opportunity
The Revenue Cycle Management (RCM) team is a multifaceted team responsible for managing and supporting the accurate timely and efficient collection of revenue, from the initial patient encounter or service provided to the receipt of final payment. The team oversees a diverse range of operational facets including administration tasks such as insurance coverage verification, hospital admission, and charge capture, as well as accurate coding of services rendered and adherence to contractual business rules, claim submission to payors and diligent follow up on outstanding accounts.
As the Regional Administration Coordinator for our hospital network, you will be responsible for leading the investigation, development and implementation of nationally consistent revenue cycle administration processes and education to achieve operational excellence, optimise revenue capture and improve cash collections. This role will have direct line responsibility for a regional administration support team.
About You
To succeed in this role, you will be a confident, self-directed individual with a high level of expertise and knowledge in all aspects of hospital administration. Your ability to effectively communicate and cultivate interpersonal relationships will be instrumental in engaging, collaborating, and forging partnerships with a diverse range of stakeholders across both the corporate and hospital networks.
Key Skills and Experience
3+ years’ experience in hospital administration management.
Experience with patient administration systems: e.g., Meditech, Eclipse, SAP, and other relevant health industry specific applications.
Demonstrated skill in active listening, with the capacity to comprehend nuances, ask insightful questions, and provide thoughtful responses during verbal exchanges.
Ability to systematically analyse complex problems, draw relevant conclusions, implement appropriate solutions, and prioritise.
Commitment to fostering a culture of continuous improvement, incorporating feedback loops, and refining change strategies based on lessons learned.
Proven capability in developing and delivering engaging and impactful presentations, utilizing appropriate visual aids and interactive elements to enhance understanding.
Experience in leading managing a high performing team.
Ability to work in a dynamic, fast-paced, rapidly changing environment.
Ability to work autonomously, within a multi-disciplinary team, collaboratively with stakeholders and to tight deadlines.
Desirable
Previous experience with project management or change management.
Certification in process improvement or a tertiary qualification in business, commence or health.
Previous experience with Meditech (PAS)
Benefits
Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.
Ramsay Rewards: Access great deals at over 100+ major retailers
Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.
Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive and inclusive environment.
About Us
Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.
Requirements
• A National Police Check conducted within the previous 12 months may be asked of you
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
Applications should include a detailed CV, cover letter addressing the key accountabilities and position deliverables within the Position Description.
For enquiries or to discuss this opportunity, please contact Laura Ali, National Administration Manager E: alil@ramsayhealth.com.au
Applications Close: 15th September 2025
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