Fantastic opportunity to join our Western Australia Billing Hub team on a casual basis, located at Osbourne Park, in close proximity to Hollywood Private Hospital. As a Billing/Collections Clerk, you will be responsible for the efficient and effective coordination of the Accounts Receivable and Billing functions for WA Ramsay Hospitals.
The Billing and Collections Clerk is responsible for ensuring accurate and timely billing of services and products, monitoring outstanding accounts, and following up on overdue payments. This role plays a key part in maintaining healthy cash flow and supporting financial operations.
The role
The Billing Hub role centralises and streamlines billing operations, ensuring accurate and efficient processing of invoices and payments across multiple departments.
This role will also involve, but is not limited to:
• Billing and receipting of hospital accounts.
• Communicating with health funds and insurers
• Managing customer account queries
• Communicating with doctors and patients regarding billing
• Managing refunds and debt collection for allocated accounts.
About You
The successful candidate will meet the following criteria:
• Prior experience in medical practice or hospital billing, health fund or Medicare claims
• Confidence and experience with medical billing systems such as Genie and Meditech
• Strong general knowledge of anatomy and medical terminology
• Willingness to accept and promote Ramsay’s core values.
Desirable criteria
• Knowledge of Meditech patients management system or other medical billing software; and
• Experience using Meditech or other patient administration software.
Benefits
Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.
Ramsay Rewards: Access great deals at over 100+ major retailers
Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.
Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive and inclusive environment.
About Us
The WA Billing Hub is located at Osbourne Park, in close proximately to Hollywood Private Hospital and is part of the Ramsay Health Care Group. We are a friendly and supportive team with high staff retainment.
Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.
Requirements
• A National Police Check conducted within the previous 12 months may be asked of you
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Grainne Curran via email CurranGrainne@ramsayhealth.com.au
Applications Close: 22/10/2025
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