Patient Service Assistants – Dementia Patient and Elderly Support
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Job no: JR107181
Work type: Permanent
Location: John Flynn Private Hospital
Categories: Nursing - Assistant, Clinical Support - Technician/Orderley
Make a real difference in the lives of our patients and grow your career in healthcare!
John Flynn Private Hospital is seeking compassionate and dedicated Patient Service Assistants (PSAs) to join our supportive team. In this rewarding role, you will provide personalised care to our elderly patients, including those living with dementia, and work alongside our skilled clinicians to deliver exceptional patient experiences.
We are particularly interested in candidates with aged care or nursing home experience who are passionate about transitioning into an acute hospital environment.
Why join us?
- Career PSA role – we want to invest in you for the long term.
- Upskilling and training opportunities – including cognitive diversion therapy and dementia care techniques.
- Supportive and collaborative team environment.
- Flexible rostering – full-time and part-time permanent positions available.
In this role, you will:
- Provide personal care and assist with patient mobility.
- Offer companionship and cognitive engagement for patients with dementia.
- Support safe patient transport and manual handling.
- Clean and prepare beds, rooms, and equipment.
- Restock supplies to maintain smooth ward operations.
What you’ll bring:
- Certificate III in Health Service Assistance (or equivalent).
- Aged care, nursing home, or dementia care experience highly regarded.
- Strong communication and interpersonal skills.
- Understanding of infection control and safe manual handling practices.
- Flexibility to work a rotating roster (particularly afternoons, nights, and weekends).
This is more than just a job, it is a chance to be part of a compassionate care team where your skills, empathy, and dedication truly matter.
Remuneration: An hourly rate ranging from $29.47 – $31.40 per hour + superannuation + penalties, based on experience and qualifications (QLD Support Services Level 3).
What’s in it for you?
Professional Advancement: Recognition and Rewards. Free access to LinkedIn Learning and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
*Please note casual employees may not be eligible for all benefits.
The Hospital
John Flynn Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
Requirements
- Must provide a National Police Check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
Applications Close: Sunday 2nd November 2025
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time
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