The Role
We have an exciting opportunity for an experienced hospital administrator to join our Inpatient Administration team on a casual basis. As the first point of contact for patients and visitors, you will play a key role in creating a positive hospital experience.

You will manage admissions, pre-admissions, and billing processes, while providing support to administrative and clinical teams from patient admission through to discharge.

If you are organised, approachable, and passionate about supporting patient care in a fast-paced healthcare environment, we want to hear from you.

Key Responsibilities

• Manage incoming and outgoing calls to the ward efficiently and professionally.
• Provide timely and accurate information to patients, visitors, and staff.
• Collaborate with medical staff, colleagues, patients, and visitors to ensure a smooth hospital experience.
• Compile and maintain patient admission paperwork and clinical notes.
• Assist with patient comfort and wellbeing during their stay.

About You
You are an enthusiastic individual with a strong commitment to customer service and enjoy working in a busy ward environment.

You will demonstrate:

• Proficiency in keyboard and Microsoft Office and other computer applications.
• Strong communication and interpersonal skills.
• Ability to work effectively in a multidisciplinary team.
• Strong customer service skills.
• Ability to complete tasks within designated timeframes.

About Us

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practicing the Ramsay Way philosophy of ‘People Caring for People’ since 1972.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. 
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. 
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. 

*Please note casual employees may not be eligible for all benefits. 

Requirements

All applications must be lodged online.

• Must provide a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a proof of immunisation against infectious diseases. 

Enquiries are welcome!

Please contact Michelle Bear via email: BearM@ramsayhealth.com.au