About the Role

We are seeking a Part-time Ward Clerk to join our busy Rehabilitation Ward. As the central point of coordination for patient flow, communication, and documentation, you will work closely with nursing, medical and allied health teams to support exceptional patient care

You will rotate across departments and must be flexible to pick up additional shifts during the week to support sick leave and planned leave.

This is an excellent opportunity for someone looking to grow their career in hospital administration.

About You

• Excellent communication and interpersonal skills.
• Strong organisation and attention to detail.
• Proven administrative experience (healthcare or customer service ideal).
• The ability to manage competing priorities in a fast-paced environment.
• A positive, team-focused attitude.

Key Responsibilities

• Manage admissions, discharges, transfers, and bed movements.
• Maintain accurate electronic and paper-based patient records.
• Schedule and confirm medical and allied health appointments.
• Liaise with doctors, nurses, external providers, and support services.
• Prepare and track charts, notes, discharge summaries and MDT documents.
• Support multidisciplinary team meetings and documentation.
• Act as the first point of contact for calls, emails, and ward enquiries.
• Provide administrative support including stationery, equipment and stock.
• Manage ward diaries, visitor logs, and daily patient lists.
• Maintain clear, respectful and professional communication.
• Deliver excellent customer service to patients and families.

Skills & Experience

• Strong administrative or ward clerk experience (healthcare preferred).
• Excellent communication and interpersonal skills.
• Ability to multitask in a busy environment.
• Medical terminology knowledge (or willingness to learn).
• High level of accuracy and attention to detail.
• Strong computer skills, including patient management systems and MS Office.

Desirable

• Experience in rehabilitation, surgical, or acute settings.
• Understanding of hospital patient flow.
• Experience supporting multidisciplinary teams.

About us

The Southport Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note, casual employee’s may not be eligible

Requirements

• Must provide or complete a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

If you have any questions about this opportunity, please contact Lauren Raines via, RainesL@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com