The Opportunity
This opportunity as an Administration Officer will see you play a key role in delivering high quality, customer focused service across all areas of the Emergency Department. Joining a vibrant and friendly Admin team, you will perform a range of administrative tasks while supporting clinical teams and ensuring smooth day to day operations within the department.
This is a collaborative and fast paced role which will see you contribute to a positive experience for patients, visitors and staff, helping the department consistently meet and exceed customer needs.
This role will involve, but is not limited to:
- Provide professional reception services, greeting patients and visitors, managing enquiries and directing appropriately
- Accurately admit and discharge patients, ensuring correct data entry, patient classification, DRG/CMBS assignment and completion of all required documentation including with after-hours admissions
- Manage patient financial processes, including receipting of out-of-pocket expenses
- Ensure compliance with revenue cycle standards, hospital polices, emergency procedures, confidentiality and privacy
- Complete required reporting and administrative tasks and undertake other duties as directed by the Practice Manager
Your Essential Skills and Experience
- Excellent customer service, communication and interpersonal skills
- High degree of accuracy and attention to detail
- Proven organisational skills and ability to work to deadlines in a busy working environment
- Ability to effectively work in a team environment and independently as required
- Competent computer skills and use of Microsoft Office programs
Desirable:
- Certificate in Medical Terminology
- Previous experience in an administrative / reception position
- Experience within a hospital administrative role
If you are a highly organised, customer focused individual who thrives in a fast-paced, supportive environment – we would love to hear from you!
Ramsay Benefits!
Professional Advancement: Recognition, professional development and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
*Please note casual employees may not be eligible for all benefits.
The Hospital
Noosa Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
Requirements
- Provide or complete a National Police Check conducted within the last 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Charmayne Summers via SummersC@ramsayhealth.com.au
Applications Close: Wednesday 21st January 2026
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
