Administration Officer

• Part Time Position: Enjoy flexible hours for better work life balance!
• We care about YOU! Access counselling, wellbeing services, legal & financial assistance
• Join Australia's largest private health care provider.

About the role:  

We are seeking applicants who have an interest in joining us as an Administration Officer working in Ramsay Health Plus, our dedicated Allied Health Private Practice. This will involve working closely with a dynamic team of Allied Health Professionals, including physiotherapists, exercise physiologists, occupational therapists, dieticians and speech pathologists.   

In this role you will:

• Provide timely and accurate information in response to queries by patients, visitors and other customers. 
• Perform patient admission and discharge processes efficiently. 
• Accurate and timely completion and scanning of documentation. 
• Perform and interpret Health Fund eligibility checks and collect payments. 
• Provide effective management of incoming calls to the practice. 
• Other duties as required. 

About you:

• Experience in previous administration role preferred 
• Be passionate, engaging and focused on providing exceptional customer service and sensitivity to patient & family needs 
• Effective communication (both written and verbal) and interpersonal skills 
• Strong attention to detail 
• Proven ability to work effectively in a team environment and independently as required 
• Ability to work in a fast-paced environment and complete tasks within a designated timeframe 
• Demonstrated computer proficiency in Microsoft programs and Patient Management software  

Remuneration: On offer is base hourly rate ranging from $28.93 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.

About us

Ramsay Health Plus Donvale provides a range of expert allied health services conveniently located across the road from Donvale Rehabilitation Hospital. Our team of allied health professionals provide high quality, personalised care based on scientific evidence for a wide range of conditions delivered in both individual and group settings.

We are Owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people.  We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Provide or complete a National Police Check (conducted within the last 12 months)
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Juliet James on JamesJu@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com