About the opportunity
We are seeking a proactive and customer-focused Receptionist to join our Administration Team. This is a fantastic opportunity to become part of a supportive team environment where your contribution truly matters. We are seeking someone available to work shifts that can range between Monday to Friday 10am-6pm and Friday 6.30am-2.30pm, plus there is opportunities to pick up additional shifts.
As Receptionist, you will be the first point of contact for patients and their families attending our hospital.
Your key responsibilities will include:
- Providing high-level administrative and reception support.
- Ensuring a smooth and welcoming patient experience from arrival through to follow-up.
- Liaising with specialists, nursing staff, and other departments to support efficient clinic operations.
- Providing accurate payment and remittances.
- Ensuring clients have a positive experience with our hospital from their very first phone call. This includes warmly greeting clients, efficiently handling inquiries, and providing necessary information with professionalism and courtesy.
- Handling patient queries, maintaining accurate records, and processing accounts.
About You
You are a warm, organised, and adaptable individual who enjoys working in a patient-facing role. You bring:
- Previous experience in medical administration or a similar healthcare setting is helpful but not essential.
- Excellent interpersonal and communication skills.
- Strong attention to detail and time management skills.
- Working in a fast-paced environment, demonstrating excellent multitasking and prioritizing skills
- A commitment to confidentiality and patient-centred care.
- The ability to thrive in a dynamic, work automatously and team-based environment.
Your Skills and Experience
To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy environment.
- Computer literacy including the Microsoft Office Suite.
- Experience either in a medical administration setting or a reception role.
- Experience with Patient Management Systems is highly desired, though not essential.
Benefits
Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.
Ramsay Rewards: Access great deals at over 100+ major retailers
Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.
Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive and inclusive environment.
*Please note casual employees may not be eligible for all benefits.
About Us
Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.
Requirements
- A National Police Check conducted within the previous 12 months may be asked of you
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Kara Ward via email WardKara@ramsayhealth.com.au
Applications Close: 4th March 2026
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
