Make an impact while developing your expertise in a collaborative and supportive team.
The opportunity
We are seeking a highly experienced Health Fund Contract Administrator to join our Payor Relations team and play a key role in managing health fund agreements to support financial performance. You’ll ensure contracts are accurately implemented, compliant, and optimised for revenue outcomes.
Working closely with the contract managers, Revenue Cycle, and operational teams, you’ll monitor performance, resolve discrepancies, and provide reporting that informs strategic decisions.
This role suits a proactive, detail-oriented professional who thrives in a fast-paced healthcare environment, can manage competing priorities, and communicates effectively.
What you will bring
You will have excellent organisational and time management skills who can keep tasks on track with ease, has a strong problem-solving mindset to analyse queries, draw clear conclusions, and suggest smart solutions, and also brings a keen eye for detail with a focus on accuracy.
You will also:
Essential
- Demonstrated experience with the interpretation and implementation of health fund / Payor contracts
- Proven communication and interpersonal skills including the ability to build and maintain effective relationships with a range of people in various contexts
- High level of computer literacy and specific experience with Excel and Microsoft products generally
- Proven ability to work effectively in a team environment and independently as required
Desirable
- Knowledge and experience with private hospital billing
- Experience using Meditech
- Understanding of Casemix and Hospital payment models
Key accountabilities
You will oversee contract administration and maintenance and will also:
- Preparation for implementation of new and current contractual changes
- Liaise with contract managers to interpret health fund contract rules
- Provide advice and documentation to key stakeholders for the implementation of contractual rules and their application
- Assist stakeholders with the operationalisation of contracts as required
- Provide administrative support in the circulation and record keeping of ‘ad-hoc’ contractual agreements
- Implementation of new, deleted, and/or changed Medicare Benefits Schedule item numbers
- Provide advice and documentation to key stakeholders for the implementation of new, deleted, and/or changed Medicare Benefits Schedule item numbers
- Response to ‘ad-hoc’ contract interpretation and rate queries from Ramsay Health Care stakeholders
Why Ramsay?
- Exclusive Ramsay Rewards discounts at 100+ retailers.
- Access LinkedIn Learning, Ramsay Leadership Academy and ongoing career development.
- Flexible work options + 24/7 Employee Assistance Program for you and your family.
- Be part of a team shaping the future of healthcare – where people truly care for people.
About Ramsay Health Care
Ramsay Health Care is a leading global provider of private hospitals and primary care clinics, with more than 70 facilities across Australia and a team of 35,000 dedicated employees. Since 1964, we’ve been committed to delivering exceptional patient care, guided by The Ramsay Way philosophy of “People Caring for People.”
We’re proud to be recognised as an employer of choice, with a strong focus on employee wellbeing, professional development, and long-term career growth. As we continue to grow, we remain dedicated to creating a bright future—for our people and the communities we serve.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
Requirements
• A National Police Check conducted within the previous 12 months may be asked of you
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
If you have any questions regarding this opportunity, please do not hesitate to contact Lisa Arthur via ArthurLisa@ramsayhealth.com.au
Applications close: 13 March 2026