The Role

We have an exciting and highly rewarding opportunity for an experienced Ward Clerk to join us on a permanent part-time basis (Thursday and Friday).

At the heart of the department, the Administration staff play a crucial role. As the initial point of contact for patients and families on our Maternity Ward, you will set the tone for a welcoming and supportive experience.

Key Accountabilities

• Managing incoming and outgoing calls to the ward
• Provide timely and accurate information to queries by patients, visitors and other staff and departments
• Work alongside staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients
• Compilation and management of patient admission papers and clinical notes

What you’ll bring

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy ward. Your ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role.

You will also demonstrate:

• Computer literacy including Microsoft Office suite of programs
• Experience either in a medical administration setting or a patient-facing role.
• Experience with Patient Management Systems will be highly regarded.
• Strong communication and interpersonal skills
• Comfortable working in and communication with a multidisciplinary team

Remuneration

On offer is a base hourly rate ranging from $26.68 - $36.40 per hour + superannuation based on experience level and qualifications, exclusive of penalties or allowances. (Grade1 – Grade 5 – RHC NSW Health Professionals and Support Services Enterprise Agreement)

About Us

North Shore Private Hospital (NSPH) is a 336-bed surgical, medical and maternity facility located on Sydney’s lower North Shore.

With our recent South Wing expansion, North Shore Private can now offer every patient a single room – for a quieter, more comfortable hospital experience.

The hospital’s specialties include orthopaedics, obstetrics, neurosurgery, intensive care, cardiac surgery, cardiology, ear nose and throat, vascular, plastics, oncology and general surgery.

Comprehensive diagnostic facilities and medical consulting suites are also on site.

North Shore Private, a Sydney University teaching hospital, is involved in some of the world’s most innovative research programs. 

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Provide or complete a National Police Check (conducted within the last 12 months)
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Melanie Taylor Midwife Unit Manager via email TaylorM@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com