About the Role
We are seeking a flexible, highly organised, and enthusiastic individual to join our Patient Services Centre at Pindara Private Hospital on a permanent part-time basis. We are encouraging applicants with significant clerical experience to apply for this position.
As a member of our busy and fast-paced administrative departments, you will be responsible for providing comprehensive customer focused service to all areas of the Front Office team.
You will also be responsible for all administrative duties within the department and undertake all identified tasks and duties as part of a team that works cooperatively, sharing roles and responsibilities to meet the needs of the customer.
Duties may include, but are not limited to:
- Confirming health fund coverage, completing self-funding quotes
- Attend to the reception desk, directing visitors and handling phone/email enquiries
- Checking in patients and ambulances
- Cash handling & EFTPOS payments
- Precise data entry to ensure patient information is updated
- Provide administrative support to relevant departments.
About You
You will showcase excellent communication and interpersonal abilities, reflecting your strong customer service skills.
You will also bring:
- Previous experience in hospital mainframe systems – desired
- Previous Hospital, Medical Reception or Health fund experience – desired
- Health fund experience desirable
- Computer literacy and precise data entry, including competent keyboard and Microsoft Office skills
- Strong attention to detail with the ability to work unsupervised
- Ability to complete tasks within designated time frame
- Availability to work a 24/7 rotating roster is essential
The successful applicant will be highly motivated, with great multitasking capabilities and provide a high level of customer service whilst having a primary focus on patient care despite the busy environment.
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
The Hospital
Pindara Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
Requirements
- Must provide a National Police Check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Rosa Lonie via LonieR@ramsayhealth.com.au
Applications Close: Sunday 11th May 2025
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
Apply now
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Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time