JOB SUMMARY

Under the supervision of the SHaW Clinical Applications Analyst, the SHaW Clinical Coordinator or Specialist, Programmer and Developer participates in all aspects of design, implementation, maintenance and documentation of clinical applications solutions for SHaW. This position collaborates with outside departments to maintain/improve electronic health record (PyraMED) and other clinical systems applications, as well as engineer solutions to improve workflow. Serves as a liaison with university technology staff and trains staff on electronic health record functions.

This position will be hired at either the Clinical Coordinator or Clinical Specialist classification, depending on the selected candidate’s experience, skills, abilities, and training, as determined by the University.

The Clinical Coordinator typically serves as an early- to mid-career professional who works under more direct supervision and assists with the development, implementation, and day-to-day support of departmental systems, tools, and workflows. This role provides troubleshooting support, follows established procedures, and collaborates with more senior staff to support process and workflow improvements.

The Clinical Specialist performs a similar scope of work with greater independence and responsibility. This role participates in the design, configuration, and implementation of departmental systems, tools, and workflows, applies deeper subject-matter expertise within the department’s business domain, and operates under general supervision while exercising judgment within established practices.

SHaW is committed to diversity and inclusion, competence in working with culturally and ethnically diverse populations, and awareness of how issues of difference, power, and privilege manifest in higher education environments. The ideal candidate promotes health equity and reduces health disparities by demonstrating and supporting an understanding, sensitivity, and appreciation for health equity, social justice, cultural humility, and inclusiveness. 

DUTIES AND RESPONSIBILITIES - BOTH POSITIONS

• Coordinates tool/equipment usage and tracking, office processes, and workflow associated with PyraMed and other assigned clinical application systems.    
• Troubleshoots issues with tools and administrative or system workflows. 
• Responds to requests for altered equipment, tools, and system workflows.
• Designs, implements, maintains and enhances coding using tools such as Python, SQL, and HTML.
• Generates system queries and reports under the direction of senior members, determining among appropriate fields and values to use to meet report requirements.
• Diagnoses and repairs issues with the application systems, as required.
• Contributes on cross-functional business process teams.
• Prepares and delivers training in support of the use and maintenance of equipment, tools, or system applications.
• Maintains an understanding of the department’s business functions and its processes.
• Guides the work and activities of any assigned staff.or student workers.
• All other duties as assigned.

DUTIES AND RESPONSIBILITIES - SPECIALIST LEVEL ONLY (UCP4)

• Reviews the viability of equipment and/or software solutions for meeting business requirements.
• Generates system queries and reports, determining among appropriate fields and values to use to meet report requirements. Collects, cleans, mines and analyzes data and reports.
• Serves as the functional liaison between departmental stakeholders and IT staff and/or vendors. 
• Serves as a resource in the design and testing of IT systems for improving processes.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in a related field and three years of related experience for the Coordinator level or Bachelor's degree in a related field and four years of related experience for the Specialist level. An equivalent combination of education and experience may be considered.

PREFERRED QUALIFICATIONS

• Knowledge of system applications and their functionality.
• Proficient in Microsoft Office and related software applications.
• Working knowledge and experience using current programming language.
• Knowledge of Oracle Databases, Oracle SQL, JavaScript, NET, Python, HTML.
• Skilled in planning and organization.
• Developing and maintaining effective and appropriate working relationships.
• Skilled in critical thinking, problem solving and analysis.
• Experience in maintaining records and producing complex reports.
• Communicate effectively through both oral and written means.
• Respect diversity and work collaboratively with individuals of diverse cultural, social and educational backgrounds.
• Work independently to analyze available information, draw conclusions and understandings, and present such conclusions effectively to team members or senior management as required.

APPOINTMENT TERMS

This is a full-time (35 hours a week) position located on the Storrs Campus. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment.  For additional information regarding benefits, please visit https://hr.uconn.edu/health-benefits/ and explore the sections under the Benefits & Leaves and Engagement & Learning headers. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #499434 to upload a resume, cover letter, and contact information for three (3) professional references.

Evaluation of applicants will start immediately and will be posted until filled.  

All employees are subject to adherence to the State Code of Ethics which may be found at https://portal.ct.gov/Ethics/Statutes-and-Regulations.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.