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Administrative Program Support 1

Apply now Search #: 499647
Work type: Full-time
Location: UConn Storrs
Categories: Administrative Services

JOB SUMMARY

The Speech, Language and Hearing Sciences Department at the University of Connecticut seeks candidates for a full-time, renewable term appointment Administrative Services (P1) position. This position assists clinical and administrative personnel within the UConn Speech and Hearing Clinic. 

This staff member will be expected to provide general office support to the UConn Speech and Hearing Clinic front office and Audiology clinical staff. The incumbent will interact daily with the student population, clinic patients and family members, and members of the UConn community and must be able to provide exemplary service while exercising discretion and carefully maintaining confidentiality. The position requires organizational skills, customer service, and technical knowledge related to hearing aid processes and clinic workflows. This role supports the Speech & Hearing Clinic by combining front-facing administrative operations with specialized support of audiology and hearing aid services.  

DUTIES AND RESPONSIBILITIES

  • Provides general office support to the clinic, including answering phones, responding to inquiries, and directing calls.
  • Coordinates a variety of data processing functions central to the clinic's needs; supports schedules and produces routine computer reports.
  • Reviews records and data for accuracy, reconciles differences, and works with other staff and university offices to identify errors and make corrections.
  • Maintains and supports schedules for multiple providers in both Speech and Audiology.
  • Supports patient intake procedures and accepting payments.
  • Compiles data and prepares statistical reports used to monitor or assess department activities, programs, and services or project future needs.
  • Monitors office supply inventory and coordinates maintenance for clinic equipment.
  • Assists in preparation of budgets and monitors expenditures.
  • Provides support to Audiology clinic for management of patient devices including shipping devices to manufacturers, processing/tracking orders from the clinic, and communicating directly with patients regarding equipment pick-ups.
  • Maintains inventory of audiology supplies and infection control materials.
  • Supports student employees.
  • Performs related work as required.

MINIMUM QUALIFICATIONS

  • Associate’s degree in related field and two to three years of related experience OR four years of experience in a full-time, professional administrative support position in a healthcare setting.
  • Demonstrated communication, interpersonal, writing, and administrative skills.
  • Experience with recordkeeping systems, computer programming methods, data organization and management, basic accounting principles, and Microsoft Office and related software applications.
  • Demonstrated experience working collaboratively and effectively in a team environment.

PREFERRED QUALIFICATIONS

  • Experience in a health care setting.
  • Experience working with hearing aid technology.
  • Point of Sale experience.

APPOINTMENT TERMS

This is a full-time, end-dated position with the possibility of renewal subject to performance and funding. Salary will be commensurate with the successful candidate's background and experience. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment.  For additional information regarding benefits, please visit UConn Health Benefits and explore the sections under the Benefits & Leaves and Engagement & Learning headers. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at Faculty and Staff Positions, Search #499647 to upload a resume, cover letter, and contact information for three (3) professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on August 30, 2026. 

All employees are subject to adherence to the State Code of Ethics.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, age, sex, marital status, national origin, ancestry, sexual orientation, genetic information, physical or mental disabilities, veteran’s status, status as a victim of domestic violence and/or sexual assault and/or trafficking in persons as defined by Connecticut law, prior conviction of a crime, workplace hazards to the reproductive systems, or gender identity or expression.

The University of Connecticut is an AA/EEO employer including for Disability and Veteran status.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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