Computer Operations Tech
Job no: 517503
Work type: Staff
Senior management: Executive VP & Provost
Department: University Scholarships & Fin Aid
Location: Blacksburg Area
Categories: Information Systems / Technology, Other
Provide systems and networking administration and technical support to the Office of University Scholarships and Financial Aid (USFA). Administer the USFA network including all computers, printers, servers and peripherals. Research and recommend software solutions for office management issues. Recommend procurement of systems, networking and computing components, as needed. Maintain reliability of systems by monitoring, testing, troubleshooting, researching and monitoring emerging threats for area of responsibility. Routinely analyze the network for deficiencies and initiate and implement enhancements to the office networking system. Maintain a secure network environment, including the office web server and SSL certificates, and manage the office computing backup system. Manage all office software, hardware and peripherals installations. Provide solutions to USFA staff regarding daily computing problems. Maintain policies and procedures relating to all functions performed by this role. This position will require after business hours and weekend work during peak times and when the need arises. Perform other related duties as assigned.
This position is not telework eligible. Virginia Tech will not sponsor visas for this position.
• Bachelor's degree or equivalent level training/experience in computer science or related field
• Experience with the administration of operating systems, such as Windows Server and Client, including setup, security, networking, internet applications and protocols
• Experience providing end user support including troubleshooting various computer hardware, software applications, and peripheral issues
• Excellent organizational and communication skills
• Experience in a higher education environment
• Experience with virtual environments including Hyper-V Manager
• Experience with restricted local area network and Group Policy administration
The successful candidate will be required to have a criminal conviction check as well as documentation of COVID-19 vaccination or receive approval from the university for a vaccination exemption due to a medical condition or sincerely held religious belief.
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or veteran status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Karen Hughes at firstname.lastname@example.org during regular business hours at least 10 business days prior to the event.
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