Careers at Virginia Tech

Office Services Specialist

Apply now Back to search results Job no: 520312
Work type: Staff
Senior management: Vice President for Student Affairs
Department: Thomas Cook Counseling Ctr. Aux
Location: Blacksburg - Main Campus
Categories: Administrative / Clerical

Job Description

An exciting opportunity has arisen for an Office Services Specialist to join our team. This position serves as the first point of contact to the Thomas E. Cook Counseling Center by answering phones, checking in clients, greeting and directing visitors, scheduling appointments, and responding to inquiries by students, faculty, outside providers and parents regarding our services. This person will maintain electronic medical records for clients as well as appointment schedules for staff psychologists, counselors, nursing staff and psychiatrists.

Required Qualifications

Successful candidate must have general office support experience in an academic or professional environment; proficiency with standard office computer functions such as word processing, spreadsheets, email and internet navigation; experience with current office software such as Microsoft Office; experience working with confidential materials and ability to multitask in a busy work environment; strong organizational, interpersonal and communication skills a must.

Preferred Qualifications

Previous receptionist experience in a business, counseling or medical environment; working knowledge of Microsoft Windows, Outlook, and Excel software; familiarity with Banner or other relational database software; knowledge of University policies. Desire to work with a student body that is diverse in respect to socio-economic status, race, gender, ethnicity, sexual orientation, ability status and other dimensions.

Pay Band


Appointment Type


Salary Information

Commensurate with experience

Review Date


Additional Information


The successful candidate will be required to have a criminal conviction check.


About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Kim Winston at during regular business hours at least 10 business days prior to the event.

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