Careers at Virginia Tech

Program and Operations Manager

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Work type: Staff
Senior management: President
Department: VP Strategic Affairs
Location: Blacksburg, Virginia
Categories: Other

Job Description

The Office for Strategic Affairs is part of the portfolio of the Vice President for Strategic Affairs and Diversity. The office advances strategic priorities of the university, including Beyond Boundaries, strategic planning, the Virginia Tech Advantage, and the Council on Virginia Tech History. The Office for Strategic Affairs works closely and collaboratively with the Office for Inclusion and Diversity.

Reporting to the Director for Strategic Affairs, the Manager in the Office for Strategic Affairs is responsible for developing and guiding program and project management efforts related to strategic planning, the continuous planning process, and other new initiatives, including diversity strategic planning. Responsibilities include: serving as liaison between offices and constituents at Virginia Tech to support unit strategic plan alignment with university priorities; serving as a central point of coordination for scheduling, coordinating, reporting, and analyzing results from engagement sessions offered through the Office for Strategic Affairs; working collaboratively with and across university colleges, institutes, offices, departments, and units to achieve the mission of the Office for Strategic Affairs. And supports the director in maintaining accuracy and updates to the publicly available Strategic Planning Metrics Dashboard in collaboration with other data owners and data management teams across the university.

Assists in outreach and engagement with university stakeholders, drafting communications as well as presentation materials related to university strategic planning and university priorities to various audiences. Builds, deploys, and summarizes key takeaways from stakeholder engagement such as feedback sessions and/or feedback surveys using a variety of survey and analysis tools. Summarizes stakeholder and program-related datasets at an initial phase to be used in further analysis and decision-making by the director and other areas of senior leadership.

Required Qualifications

Bachelor’s degree in business administration or related field.
Extensive organizational and project management skills, with the ability to prioritize tasks, meet deadlines, and manage tasks across multiple concurrent projects.
Demonstrated working knowledge or proficiency with collecting, summarizing, and defining initial high-level insights from survey data, text-based analysis, using several methods and tools such as Excel, Google/Microsoft Forms, QuestionPro, Qualtrics, Tableau, etc.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse partners, and at times conduct sensitive communications with university stakeholders, senior leadership, and the Board of Visitors.
Experience coordinating and planning events in a higher education setting.
Skilled at performing multiple duties related to programs and initiatives across a variety of university operational and administrative workflows.

Preferred Qualifications

Master’s degree in business administration or similar field.
Experience in a higher education setting.
Experience with strategic planning or similar area.

Pay Band

4

Appointment Type

Regular

Salary Information

Approximate range $55,000-60,000

Review Date

March 20, 2024

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Amanda Lucas at alucas4@vt.edu during regular business hours at least 10 business days prior to the event.

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