Careers at Virginia Tech

Coordinator for Case Management and Administration

Apply now Back to search results Job no: 528928
Work type: Administrative & Professional
Senior management: Vice President for Student Affairs
Department: Housing and Residence Life
Location: Blacksburg, Virginia
Categories: Student Affairs / Services

Job Description
When was the last time you changed the world?

In Virginia Tech’s Division of Student Affairs, that’s exactly what we’re doing every day—guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow.

We’re currently searching for a Coordinator for Case Management & Administration to join our Residential Well-being team in Blacksburg, VA to help us in our mission. So, if you’re committed to advocating for students facing obstacles in their lives, please keep reading.

HERE'S WHAT YOU NEED TO KNOW ABOUT THIS ROLE:
1) You’ll be joining the Residential Well-being team; a department centered on creating intentional residential communities that are characterized by belonging, flourishing, compassion for self and others, and meaningful engagement.
2) You’ll be reporting to the Managing Director for Residential Well-being and Inclusion and the Assistant Dean for Residential Case Management and Support, in a Regular twelve-month, 100% administrative professional appointment. 
3) You’ll be responsible for serving as a primary point of contact for identifying students who need support, including mental-health issues, relationship conflicts, social adjustment, financial needs, academic challenges, and family concerns, among others.
4) You’ll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division.
5) You’ll be offered a base compensation package between $44,000-$48,000 along with an on-campus apartment or $50,000-$54,000, along with a comprehensive benefits package which includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more!

HERE'S WHAT YOU NEED TO KNOW ABOUT THE UNIVERSITY:
1) THE UNIVERSITY: Virginia Tech as an employer is committed to developing well-rounded employees who are active members of the university community as well as the community at-large. From comprehensive insurance plans to tuition assistance, Virginia Tech offers employees a variety of benefits and perks to help team members build a fuller and more balanced life.
2) THE DIVISION: For our students and ourselves, the Division of Student Affairs believes that changing the world requires courageous leadership and commitment to curiosity, integrity, civility, and service to others. Our culture is defined by a commitment to our Aspirations for Student Learning.
3) THE TEAM: Students come first in Residential Well-being, and we’ve refocused structures, functions, roles, and processes with that in mind. To start, we separated housing functions to ensure that our Residential Well-being team can focus solely on fostering community, building relationships, and supporting students’ well-being and success, while working collaboratively with colleagues in housing and facilities. And in our new model, professional staff and student leaders are assigned to a group of students, rather than to buildings. These changes may sound small, but they underscore philosophical transformation at the heart of Residential Well-being

Required Qualifications
• Bachelor’s degree in a related field is required
• Experience advising and/or providing advocacy for individuals and managing confidential and sensitive information with a high level of discretion
• Demonstrate a positive outlook and the ability to work through obstacles, solve problems, maintain calm, and think outside the box in situations with a high degree of ambiguity
• Ability to interpret and apply policies and procedures through a student-centered lens and to identify and address institutional barriers is essential
• Be team-oriented and demonstrate adaptability, initiative, and the ability to respond effectively to crises, including after hours
• Demonstrate a high degree of curiosity, optimism, and generosity when working with students and developing relationships with campus partners
• Be well-organized and demonstrate the ability to manage multiple and competing priorities in a fast-paced environment
• Strong oral, written, and interpersonal communication skills

Preferred Qualifications
• Master’s degree in a relevant field
• Experience advising and/or providing advocacy for students in a complex higher education environment
• Knowledge of student-development theories and current issues college students face
• Creativity in identifying, brainstorming, implementing, and evaluating unmet needs of underserved and underrepresented communities

Appointment Type

Regular

Salary Information

$44,000-$48,000 along with an on-campus apartment or $50,000-$54,000

Work Schedule

Mon-Fri 8:00 am - 5:00 pm, with evening meetings weekly and on-call throughout the month

Review Date

04/01/2024

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Robin Atkins at atkinsrw@vt.edu during regular business hours at least 10 business days prior to the event.

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