Technical Services Project Specialist
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Job no: 531092
Work type: Staff
Senior management: Dean of Libraries
Department: Library
Location: Blacksburg, Virginia
Categories: Information Systems / Technology, Library
The Technical Services Project Specialist is responsible to test and document systems used by Technical services and to provide training in those systems. Reporting to the Assistant Director of Technical Services, and as a member of the Technical Services team, the Technical Services Project Specialist will apply best practices to ensuring workflows and system updates relevant to Technical Services are created and maintained. Essential to the position is clear communication, managing change in Technical Services technologies, and a desire to work closely with library colleagues as well as faculty and students from across the Virginia Tech community.
-Demonstrated communication skills with wide range of constituencies
-Demonstrated experience in electronic resources workflows within a library setting
-Demonstrated experience in documenting workflows and troubleshooting problems in Alma and OCLC technologies
-Proven organizational skills
-Strong computer literacy skills including fluency with basic office tools (Microsoft Office, Adobe Pro, and Google products); willingness to learn new tools and technologies
-Experience providing training or instruction
-Bachelor’s degree
-Excellent organization and interpersonal skills.
-Experience working in an academic library
-Proven record of customer service excellence.
-Demonstrated experience in teaching new technology skills to a group.
$36,501- $37,500 depending on experience and education
The successful candidate will be required to have a criminal conviction check.
The University Libraries at Virginia Tech is committed to building a culturally diverse community and strongly encourages applications from women and minorities. We are committed to mentoring and establishing safe spaces, both physical and virtual, where employees from current and historically minoritized groups can thrive.
The members of the University Libraries at Virginia Tech strive individually and collectively to create, sustain, and share inclusive ways of knowing in conscientious community with each other and all the people we serve in every space we shape. In keeping with our Aspirational Identity and the Virginia Tech Principles of Community, the University Libraries commits to build and maintain enduring climates of mutual care, respect, and responsibility.
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Rebecca Osborne at rebeccaao@vt.edu during regular business hours at least 10 business days prior to the event.
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