Senior Systems Analyst
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Job no: 531975
Work type: Administrative & Professional
Senior management: Executive VP & Provost
Department: University Scholarships & Fin Aid
Location: Fully Remote
Categories: Information Systems / Technology, Other
A position to provide support to University Scholarships and Financial Aid (USFA) office while Virginia Tech is moving its on-premises student solution to a cloud environment. Reporting to the Associate Director of System Operations, the Senior Systems Analyst position is responsible for leading the day-to-day operations of the Systems team and systemic functions of the USFA office. This position works collaboratively with campus colleagues including Admissions, Registrar, Bursar, and Academic Applications (Enterprise Systems). The position is responsible for the operation and maintenance of technology systems used to administer financial aid as well as overseeing the execution of operational processes for timely awarding, disbursement, tracking, and quality assurance reviews of financial aid programs.
The successful candidate will troubleshoot Banner system issues and assist with all system upgrades including scheduling, impact analysis, testing, and implementation in coordination with Academic Applications team. They will create formulas and processes for monitoring the university’s student financial aid systems and assist in executing the financial aid packaging strategy (budgeting, packaging, disbursement) through testing and simulating packaging runs.
This position will assist and support modifications to Banner identified through Banner E-communities and seamlessly integrate improvements with current system functionality to meet and maintain compliance with institutional, state, and federal regulations. They will maintain a working knowledge of current issues and trends occurring in the Banner community and utilize those resources to research, identify, and propose process improvements and efficiencies for USFA. This position will also perform other duties, as assigned.
The Senior Systems Analyst will support the current Systems team in daily tasks including resolving Help desk tickets assigned to the Systems team. This position will also be responsible for assisting with ISIR loads for both the current aid year (2024-2025) and next aid year (2025-2026). The Senior Systems Analyst will also provide support to staff dealing with system and technology issues in Banner as well as any other information systems implemented by USFA. There will be some vacation blackout days during peak processing times to ensure all duties are fulfilled.
Successful candidates must possess a bachelor’s degree and have several years of experience writing SQL. They must have a strong technical background with experience in financial aid Systems, preferably Ellucian Banner. They must exhibit the ability to troubleshoot and resolve complex technical issues in a timely manner and possess attention to detail and the ability to handle sensitive data.
Experience using Banner Ellucian Financial Aid.
Experience with data reporting and analytics tools, especially in the context of higher education.
Masters degree or related experience.
Restricted up to budget max of $90,000
The successful candidate will be required to have a criminal conviction check.
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact (Devin Henry) at (henrde7@vt.edu) during regular business hours at least 10 business days prior to the event.
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