Careers at Virginia Tech

Provides expeditious entry, handling and coordinating of all work orders, estimates and purchasing functions handled through the Facilities Business Service Center. Creates, assigns and routes work orders specifying the appropriate crew, craft and funding source(s). Continually researches the status of all work orders that have been assigned, to ensure that all of the service, maintenance, renovation and emergency requests are handled in a prompt manner. Designate when goods/services are received, so vendor invoices are paid and send billings to customers in a timely manner. Reconcile all project expenses and recoveries. Maintain financial files including required documentation on each project for audit purposes. Run system reports, process journal entries and provide support to financial analyses for supervisors. Work closely with all the managers and trades people in Facilities, and the entire University community to continually promote Facilities as a service organization striving to meet the University's needs

- Previous administrative experience in a professional office environment
- Experience in an office setting that includes, organizing, coordinating, scheduling, procurement, and customer relations duties
- Experience with accounts receivables and accounts payables to include billing and reconciliations of accounts
- Experience working with vendors to resolve issues and pay invoices promptly
- Strong computer skills such as word processing, spreadsheet, and database management
- Strong customer relations skills and communication abilities
- Ability to solve billing problems and resolve with customers
- Ability to work under pressure with frequent interruptions
- Must be able to manage time well, respond with a sense of urgency and adapt to changing work needs of the department.

- Degree/Certification in Business Administration or Accounting and/or experience equivalent to degree
- Training in communications or office management skills
- Experience using a work order system in a higher education environment
- Working knowledge of HokieMart and Banner or similar software
- Familiarity with multiline phone system
- Experience using Microsoft office, enterprise data entry system, billing software and email.

3

Non-Exempt: Eligible for overtime

Regular

$45,000 - $50,000

40

April 8, 2025

The successful candidate will be required to have a criminal conviction check.

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance.  These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.