Job Description
Virginia Tech is seeking an Academic Technology and AV Services Manager to oversee audiovisual operations at Academic Building 1 (AB1) in Alexandria, VA, and the Virginia Tech Research Center in Arlington, VA. Reporting to the Director of Classroom AV Services (CAVS) in Blacksburg, this highly technical role supports the department’s mission to deliver consistent, high-quality audiovisual experiences with minimal classroom downtime.
Position Responsibilities:
•Supervise and direct the CAVS Tier 1 and Tier 2 technicians at AB1, assigning daily tasks, mentoring staff, and guiding issue resolution to enhance team expertise.
•Provide proactive and responsive support to faculty and staff, including routine AV system testing and preventative maintenance.
•Diagnose and resolve hardware and software issues (e.g., Crestron, QSC), implement solutions, commission new equipment, and document all work in departmental ticketing and inventory systems.
•Serve as project lead and lead installer for upgrades or new AV installations, coordinating with trades, contractors, and building services to deliver functional solutions.
•Act as the primary AV liaison for events hosted in AB1, meeting with event services and executive clients to assess needs, and provide live video and audio production support as needed.
•Maintain expert knowledge of AB1’s premier event spaces, including the Boeing Auditorium, Treehouse, Immersive Visualization, and Production Studio, ensuring seamless operation during classes and events.
•Track equipment usage, manage inventory, and recommend enhancements to maintain state-of-the-art audiovisual systems.
Required Qualifications
•Bachelor’s degree in Information Technology, Audiovisual Technology, Engineering, or a related field OR an equivalent combination of education, training, and experience
•Demonstrated experience with audiovisual system design, installation, troubleshooting, and maintenance
•Proficiency with AV control systems and software such as Crestron, QSC, or similar platforms
•Supervisory or team-lead experience, with the ability to mentor and develop technical staff
•Strong problem-solving and project management skills with a commitment to timely resolution
•Excellent communication and customer service skills, including the ability to work effectively with faculty, staff, and executive clients
•Experience with web-conferencing and lecture capture applications in a higher educational setting
•Must be able to move or lift a minimum of 50 pounds
•Must be able to work from ladders or scaffolding as required
•Valid driver’s license
Preferred Qualifications
•Familiarity with supporting audiovisual systems in higher education or large event settings
•Experience documenting issues and resolutions through a ticketing system
•Live event production experience, including video streaming, recording, and audio mixing.
•Industry certifications are preferred
o Avixa – CTS, CTS-I, CTS-D
o Crestron
o QSC
o Other manufacturer certifications
•Education or experience with computer programming
•Knowledge of networked AV systems and related IT infrastructure
Pay Band
4
Appointment Type
University Staff Full Time Calendar Year Regular
Salary Information
Salary is commensurate with experience
Review Date
Review of applications will begin on Monday, October 27
Additional Information
The successful candidate will be required to have a criminal conviction and driver's license check
Unable to Sponsor Work Visas
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Robin Lucas at ralucas@vt.edu during regular business hours at least 10 business days prior to the event.
