The Associate Director of Housing Facilities is responsible for all aspects of custodial facility and maintenance for 3,500 on-campus spaces and 200 apartment spaces, totaling over 1.2 million square feet. This role supports Boise State University's academic mission through direct and indirect services.

The Associate Director for Facility Operations provides leadership in managing all building and system operations and has primary responsibilities for the day-to-day coordination of facility-related operations within the residential areas.  The position serves as a member of the central leadership team and is responsible for overseeing and liaison with those who maintain year-round occupancy preparation, preventative maintenance, facility work orders, custodial services, and other operational functions such as key management, door reader systems, life/safety systems and procedures, and integration with other campus systems and process. This position ensures tightly integrated planning with key internal campus stakeholders and partners.

Join Our Team as the Associate Director of Facilities for Housing & Residence Life at Boise State University!

Are you passionate about creating exceptional living environments for students? Boise State University is seeking a dynamic and dedicated professional to take on the role of Associate Director of Facilities for student housing. In this pivotal position, you'll have the opportunity to lead and innovate within our vibrant campus community, ensuring that our 3,500 on-campus spaces and 200 apartment spaces, encompassing over 1.2 million square feet, are maintained to the highest standards.

Why You'll Love This Role:
Leadership Opportunity: Oversee and inspire a dedicated team of maintenance and custodial staff, making a tangible impact on students' daily lives.
Innovative Environment: Drive continuous improvements and implement cutting-edge solutions in facility management.
Community Engagement: Collaborate with Residence Life staff to support student well-being and success.
Professional Growth: Benefit from a supportive and forward-thinking workplace that values your development and ideas.

Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Manages experienced professionals who exercise latitude and independence in assignments. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and campus wide goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls with a focus on policy and strategy implementation. Manages systems and procedures to protect departmental assets and requires practical knowledge in leading and managing the execution of processes, projects and tactics within one area.

• Coordinate and perform 24-hour on-call maintenance duties on a rotating basis with other Maintenance/Custodial Services Housing & Residence Life staff, including day, evening, holiday, and weekend shifts throughout the year.
• Provide leadership in managing all building and system operations, ensuring smooth and efficient facility-related operations within the residential areas.
• Oversee safety compliance, program development, training, and coordination of Risk Management and facility issues.
• Manage and guide the Housing & Residence Life Facilities Team to ensure outstanding housing conditions for Boise State students, staff, and faculty.
• Collaborate with the central leadership team to develop solutions that prioritize student needs and minimize disruptions to the student experience.
• Oversee the development, review, and implementation of all written safety programs, including continuous evaluation and improvement of these programs.
• Manage the procurement of Personal Protective Equipment (PPE) and coordinate all related training initiatives.
• Maintain compliance with all university, state, and department procedures/policies regarding emergency preparedness, ADA accessibility, and local state building codes.
• Recruit, manage, train, and support both exempt and non-exempt (classified) staff.
• Assist in problem-solving and conflict resolution among Housing Facilities staff.
• Collaborate with the Senior Business Manager to prepare and present a yearly operations budget to the Senior Director of approximately $4.4 million and a capital budget of $4.9 million.
• Serve as a delegated project manager to manage projects under $100,000 and lead the development of the 10-year capital plan.
• Develop and implement energy conservation measures within the residence halls and apartment buildings.
• Collaborate with the Office of Public Health, campus partners, and the housing team on ongoing public health issues regarding housing facilities.
• Maintain an effective liaison with Campus Planning and Facilities, ensuring projects are prioritized and completed according to plan.

• Project management, leadership, and management skills for a 24/7 operation.
• Proficiency in managing work orders and systems with a focus on customer satisfaction.
• Strong interpersonal, communication, and human resource management skills.
• Budget development and management aligned with organizational goals.
• Ability to multitask and adapt to additional duties as assigned.

Bachelor’s Degree plus 5 years relevant experience including 1 years managerial experience

Preferred Qualifications:

• Strong project management, leadership, and management skills.
• Experience managing work orders and systems while maintaining high customer satisfaction levels.
• Excellent interpersonal relationship and communication skills with expertise in leadership, customer service, and human resource best practices.
• Ability to develop operational and capital budgets that align with organizational goals and priorities.
• Ability to multi-task and adapt to other duties as assigned.

$71,406.40-89,252.80 annually. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.

Cover Letter:

• Highlight your relevant experience and qualifications.
• Explain your interest in the position and how your skills align with the job responsibilities.
• Detail any specific achievements or projects related to facilities management and student housing.

Resume/Curriculum Vitae (CV):

• Include a detailed overview of your professional experience, especially in facilities management, custodial services, and maintenance.
• List your educational background, including degrees earned, institutions attended, and any relevant certifications or licenses.
• Provide information on your project management experience, leadership roles, and any notable accomplishments.

References:

• Provide contact information for at least three professional references who can speak to your qualifications, work ethic, and suitability for the role.
• Include name, title, organization, phone number, and email address for each reference. Include at least one previous supervisor.

• Submit all required materials through the Boise State University career portal by July 11, 2024.
• Ensure all documents are formatted as PDFs and clearly labeled with your name and the document type (e.g., "John_Doe_Cover_Letter.pdf").

Join Boise State University, where your expertise will be valued, and your contributions will shape the future of student housing. Apply now to become a part of our vibrant campus community and make a lasting difference in the lives of our students!