The International Enrollment Counselor position is responsible for admissions and recruitment of prospective Boise State undergraduate and graduate international students, application processing, and immigration-related functions.

This is an internal opportunity open only to current, regular employees of Boise State University.

Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

60% of time the International Enrollment Counselor will:

• Counsel, advise, recruit, and maintain personalized contact with prospective students and their families.
• Represent Boise State at recruiting events globally, on-campus, and in virtual environments.
• Independently develop recruitment strategy, including reviewing and analyzing data to determine schools, fairs, and events to attend/visit in order to recruit students to meet University goals.
• Independently schedule visits to high schools, universities, and key partners; make complex international travel arrangements within designated budgetary limitations; coordinate pre-travel communication and outreach, as well as post-travel follow up.
• Build and maintain relationships and serve as University liaison to high school counselors, recruitment agents, parents, alumni, and other key stakeholders.
• Initiate, plan, and execute event programming and special projects in assigned recruitment territories with a high level of autonomy.
• Evaluate the effectiveness of recruitment strategies and determine the need for additional efforts.
• Present to large and small groups of counselors, students, parents, and other stakeholders.
• Process and evaluate admissions documents, including evaluation of authenticity and equivalency.
• Review student applications and issue admissions decisions in line with International Admissions and University policies.
• Ensure compliance with Federal immigration regulations, issue immigration documents, and counsel students appropriately regarding immigration processes and procedures.
• Model a positive customer service ethic.
• Support International Admissions’ recruitment and admissions initiatives and perform other duties as assigned.

35% of time the International Enrollment Counselor will:

• Plan, execute, and maintain International Admissions’ social media presence across multiple platforms, including generating content, planning and scheduling posts, responding to comments and messages, and building and launching paid advertising campaigns.
• Build and maintain relationships with EducationUSA, partner universities, recruitment agents, and other key contacts unique to the international recruitment process.
• Independently oversee the International Student Ambassadors program, making decisions related to the program’s size, scope, and programming, and training and managing the group of volunteer Ambassadors.
• Serve as the primary processing, recruitment, and admissions contact for many internal stakeholders, including the Athletics Department, various graduate programs, International Student Services, and other offices across campus.
• Evaluate and propose process improvements, particularly in the areas of application and document processing and immigration procedures.
• Represent Boise State at conferences related to international admissions and recruitment.
• Supervise International Admissions Peer Advisor(s) student employees, including training, day-to-day supervision, and evaluation.

5% of time the International Enrollment Counselor will:

• Perform other duties as assigned. 

• Ability to communication across cultures and strong cultural awareness and sensitivity.
• Strong interpersonal skills with the ability to communicate effectively in oral, written, and electronic communications.
• Strong public speaking skills.
• Strong sense of customer service and diplomacy. Able to understand, communicate, and explain admissions decisions and policies to internal and external audiences.
• Highly self-motivated with keen attention to detail, strong analytical skills, and an ability to problem-solve independently.
• Ability to travel internationally independently or as part of group, including navigating new cities and countries.
• Understanding of foreign educational systems with the ability to accurately evaluate foreign educational credentials for authenticity and equivalency purposes.
• Ability to evaluate and improve internal processes related to document evaluation, admissions, and immigration procedures.
• Knowledge of Federal immigration regulations, with the ability to interpret and apply them appropriately.
• Ability to initiate, plan, and execute event programming.
• Ability to make ethical decisions that account for the interests of both students and the University.
• Ability to work evenings and weekends as required.
• Proficient with Microsoft Office Suite and capable of learning other essential University systems and software.

Bachelor’s Degree and 2 years of professional experience or equivalent relevant experience

Preferred Qualifications:

Resume and Cover Letter

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/