The Multimedia Resource Technician will implement and maintain a statewide lending library of specialized media resources in the area of alcohol, tobacco, and other drugs, and topics related to substance use disorder prevention.  The Idaho RADAR Center is open to the public from 9am-4pm, Tuesdays and Wednesday.  The Multimedia Resource Technician is a part-time position and will be expected to work these hours.

This is a temporary non-benefit eligible part-time position (14/hr-week).

The Idaho Regional Alcohol Drug Awareness Resource (RADAR) Center is a substance use disorders, prevention, treatment and recovery information clearinghouse.
The Center is a Boise State University program and is administered by the Institute for the Study of Behavioral Health and Addiction, a partnership between the College of Education and the College of Health Sciences. Center operation relies on sponsors.

Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision.

Data Entry/ Administrative Support

● Assist with report preparation, web site submissions, and material updates

● Use professional business writing skills to communicate electronically and prepare information sheets

● Troubleshoot/manage operations of the Center when the director is out of the office

● Execute policies and review established policies on at least an annual basis for any updates or revisions

● Assist in training, directing, and evaluating the work of student workers in regard to the operation of the Center

● Assist in developing and making recommendations for general office policies and procedures

● Recommend equipment and supply acquisitions to the director

Patron Services

● Analyze needs of patrons to acquire and provide appropriate media and print resources

● Promote the Center's video lending and distribution services

● Support exhibit preparations and staffing for local/regional/statewide conferences and training events

● Identify potential problems (schedule conflicts, delayed returns) and seek resolution with the approval of the director

Communication

● Confer with vendors and sales representatives to discuss new products and resolve problems

● Understand, implement, and maintain a high level of confidentiality regarding patrons' use of the center's materials

● Utilize email, personal communication, and shared calendar to communicate schedule, patron requests, and information other staff need to know

● Maintain positive patron relationships and professional image

Other Duties as assigned

● Some knowledge of: supervisory practices and data management.
● Experience: conducting sensitive fact finding interviews; storing, retrieving and compiling information in a report format using database software and using spreadsheet software.

● Knowledge of business and management principles involved in resource allocation, leadership technique, and coordination of people and resources; data management; ability to communicate and convey information effectively; ability to develop constructive and cooperative working relations with others.

Experience: monitoring record systems to identify and correct errors; interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs; analyzing information and researching a variety of sources to identify and resolve problems or issues; dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations; entering and retrieving data using a computerized record system; composing and proofreading business correspondence.

Preferred Qualifications:

Bachelor's Degree in a Human Services field

Certified Prevention Specialist Certification (CPS)

Advanced competence of Microsoft Office Suite and Google Applications

Experience entering and retrieving data using a computerized record system

Preferred familiarity with WordPress website development, basic HTML, and other web-related skills

Resume, Cover Letter, 2 References

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/