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Job Summary/Basic Function:
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The Director has overall oversight and responsibility for the handling, administration, and management of the design and execution of philanthropic gift record processing for the Boise State Foundation and the staff supporting these functions. The position focuses on managing the team responsible for all operational aspects for the successful recording, maintenance, reconciliation, receipt, and documentation of private gifts and grants to Boise State University, the Foundation, and other affiliated entities.
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Department Overview:
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A nonprofit Idaho organization, the Boise State University Foundation was established in 1964 for the benefit of Boise State University. We work to secure philanthropic support for the university by developing and nurturing relationships with our alumni and friends and stewarding gifts made to support Boise State. The Foundation works closely with university leadership, the Boise State University Alumni Association, and the Bronco Athletic Association.
Mission: To build a greater Boise State University, we provide fundraising leadership and service across the university and partner with donors and alumni to inspire private support.
Core Values:
- Purpose Driven
- Relentless Excellence
- Responsible
- Collaborative
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Level Scope:
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Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Manages experienced professionals who exercise latitude and independence in assignments. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and campus wide goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls with a focus on policy and strategy implementation. Manages systems and procedures to protect departmental assets and requires practical knowledge in leading and managing the execution of processes, projects and tactics within one area. May report to a Chair, Unit Director, or equivalent administrative management.
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Essential Functions:
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60% of the time the Director of Gift Handling & Administration must:
- Provide strategic direction and oversight for the Gift Handling & Administration team. Thoughtfully manage, develop, and coach the team to achieve organizational goals. Promote cross-training for Gift Handling staff to maintain specialization and provide separation of duties while load balancing resources to provide capacity to meet changes in demand or during periods of vacancy or PTO.
- Oversees daily gift processing workflows to ensure accuracy, efficiency, and compliance with university and IRS regulations.
- Design and produce specialized reports on high-volume donors, in coordination with the Development Team to track transaction activity, validate data accuracy, and deliver actionable insights for advancement operations.
- Implements and monitors internal controls to safeguard data integrity and minimize risk in gift handling operations.
- Collaborates with Advancement Services and IT teams to enhance systems, reporting tools, and automation for improved efficiency.
- Develops and maintains documentation, training, and standard operating procedures for gift processing and reporting functions.
- Responsible for daily, monthly, and other ad-hoc reports as well as donor receipting and acknowledgments.
- Work closely with the Foundation finance team to post and reconcile gift and pledge transactions to the financial accounting system of record (Blackbaud Financial Edge NXT). Perform special assessments and audits as needed or requested. Identify and facilitate gift corrections and adjustments.
- Work with Development Directors, Stewardship, and Donor Relations to ensure high-quality, accurate, and timely gift acknowledgments and receipts.
- Maintain procedures supporting best practices, ethical and professional research standards, leveraging technology, data integrity, and data security.
35% of the time the Director of Gift Handling & Administration must:
- Build and maintain relationships with Foundation and affiliated organization colleagues to maintain awareness of donor preferences and intent, gift designations, and fund attribution as well as to serve as the first point of contact for inquiries and research regarding donor giving records.
- Oversee management of and provide input and approval for the Foundation's Gift Agreement process and pledge record documentation.
5% of the time the Director of Gift Handling & Administration must:
- Perform other duties as assigned.
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Knowledge, Skills, Abilities:
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- Knowledge in leading and managing the execution of processes, projects and tactics within areas of responsibility.
- Excellent written and verbal communication skills with a clear understanding of the importance of confidentiality.
- Demonstrate the Boise State University Foundation's core values: Purpose Driven, Responsible, Relentless Excellence, and Collaborative.
- Demonstrates ability to confidently engage senior university leadership, high-level donors, and prominent alumni with professionalism.
- Self-motivated, results-driven leader, with the initiative and adaptability to thrive in a collaborative, team-based environment.
- Establishes departmental goals and objectives, supervising the Gift Handling team members.
- Experienced in managing sensitive donor communications and records, balancing discretion and transparency while upholding confidentiality and trust.
- Thorough knowledge of ethical standards and best practices in gift processing, with commitment to industry guidelines (e.g., ADRP, CASE).
- Strong problem-solving abilities and be able to exercise independent initiative as appropriate. Attention to detail is critical.
- Well organized, self-motivated; able to work on multiple tasks simultaneously.
- Strong interpersonal communication skills and the ability to communicate effectively and efficiently with co-workers and constituents, in a highly professional manner.
- Results-oriented and goal driven.
- Demonstrates strong leadership and team management skills, fostering cross-functional collaboration across the organization and with campus partners.
- Demonstrated ability to handle financial instruments and sensitive financial documents ethically and appropriately.
- Experience in utilizing financial systems to extract and input data.
- Proficient in technology platforms, including Google Workspace, CRM databases, and other tools that support streamlined operations, calendar/timeline oversight, and best-practice delivery.
- Demonstrated knowledge of IRS regulations around gift recording and receipting, gift accounting practices and principles, and CASE guidelines.
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Minimum Qualifications:
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Bachelor’s degree and five years’ relevant experience, or an equivalent combination of education and experience, including 1 year of managerial experience.
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Preferred Qualifications:
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- Experience in higher education or non-profit industry in an advancement services/fundraising operations environment.
- Advanced degree or coursework in management and/or project management methodology.
- Prior experience with Blackbaud Raiser's Edge NXT or equivalent CRM platforms.
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Salary and Benefits:
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The starting salary range for this position is $80,828.80 to $101,025.60 annually and is commensurate with experience. Boise State University provides a best-in-class benefits package, including (but not limited to):
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Required Application Materials:
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Please submit a cover letter indicating your interest and qualifications for the position. Attach a resume that includes employment history (including dates of employment).
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About Us:
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Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.
Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.
Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/
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