Provides technical and analytical support for the Department of Public Safety by managing and maintaining complex records, data systems, and program processes that ensure compliance with university, state, and federal regulations. Acts as a subject matter expert in the implementation and maintenance of technical program guidelines and records management systems.

This position supports Fleet Services and the Motor Pool by conducting data-driven analyses, maintaining accurate inventory and cost records, managing the WEX fuel system for the entire university, and ensuring adherence to applicable policies and procedures. In addition, this position contributes to broader departmental operations by supporting records and data management processes across multiple functional areas, helping ensure consistency, efficiency, and financial sustainability throughout DPS.

Campus Security Authority (CSA): This position is identified as a Campus Security Authority per the federal Clery Act and is required to report any known crimes to the Clery Compliance Officer and complete annual training prescribed by the Clery Compliance Program.

This position is not eligible for VISA Sponsorship.

This position is not eligible for remote/hybrid work schedules.

Boise State University’s Department of Public Safety is responsible for more than ”people safety.” In addition to university Security, our team includes the university's Emergency Management Department, Transportation (Shuttle buses and the Cycle Learning Center) and Parking, and Integrated Security Technology. Department of Public Safety employees are responsible for the safety of everyone on campus through a variety of programs. We believe in supporting our team members in all roles of their life. We offer flexible scheduling, competitive pay rates, meaningful and impactful work, and healthy teams. Public Safety will encourage you to take time doing what is most important to you, whether that is spending time with family, traveling, or increasing your education. We want the best employees. If you are a high performer who's gotten lost at other organizations who just don't seem to get it, come meet us. We are different and always seeking ways to improve. Apply and let us prove it!

Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision.

● Performs complex and specialized technical and administrative support functions for multiple Department of Public Safety programs, exercising considerable judgment, discretion, and independence in interpreting and applying policies and procedures.
● Serves as a program expert and primary point of contact for assigned areas, including Fleet Services, providing data-driven analysis, process tracking, and compliance oversight for departmental operations.
● Maintains and updates multiple databases and record systems to ensure accuracy, completeness, and compliance with university, state, and federal requirements.
● Provides guidance, training, and assistance to staff, students, and external partners regarding program processes, records management, and documentation requirements.
● Plans, coordinates, and implements special administrative projects and assignments that enhance departmental efficiency and alignment with university goals.
● Exercises discretion and sound judgment in handling confidential and sensitive information.
● May represent the Department and the Division in committees, working groups, and partnerships, both internal and external to the university.
● Ensures consistent and professional customer service for the entire Department and campus community.
● Engages in continuous improvement by participating in professional development opportunities, maintaining knowledge of emerging systems and best practices, and recommending process improvements.
● Responds appropriately and in a timely manner to emergency situations as needed and may be expected to serve in an on-call capacity.
● Ensures customer service for the entire Department and campus community.
● Engages in Departmental problem-solving for organizational issues; makes recommendations for Department efficiencies and advancement.
● Plans and coordinates a variety of special administrative projects and assignments.
● Renews job knowledge by reading professional journals, participating in educational opportunities, and belonging to professional organizations.
● Represents the Department and the Division in select working groups, committees, and partnerships, both internal and external to the University.
● Engages the entire campus community through workshops and training programs, designed to enhance the student experience and the safety and security of all community members.
● May perform other duties as needed.

● Some knowledge of supervisory practices and data management.
● Experience conducting sensitive fact-finding interviews; storing, retrieving, and compiling information in a report format using database and spreadsheet software.
● Experience using and maintaining multiple electronic databases and record management systems, such as WebTMA for Fleet work orders and asset tracking.
● Knowledge of electronic card access systems, information technology systems, and security technology systems.
● Ability to accurately enter, maintain, and retrieve technical or security-related data using computerized record systems.
● Strong attention to detail and accuracy when entering, tracking, and reconciling data.
● Ability to interpret and apply technical program guidelines, policies, and procedures.
● Effective communication and interpersonal skills for collaborating with campus departments, vendors, and internal team members.
● Must be able to pass a fingerprint background check.

Experience: monitoring record systems to identify and correct errors; interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs; analyzing information and researching a variety of sources to identify and resolve problems or issues; dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations; entering and retrieving data using a computerized record system; composing and proofreading business correspondence.

Must possess a standard driver’s license to drive department vehicles when required.

● Bachelor’s degree and 2 years of desktop management experience or equivalent professional experience.
● A degree concentration in: Computer Information Systems, Management Information Systems, or Computer Science.

To be considered for the position, please submit the following material:
● Resume with employment history (including dates of employment)
● Cover Letter indicating your interest and qualifications for the position
● 3 Professional References

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/