The Admissions Counselor recruits new students to Boise State and supports the university’s enrollment goals by representing the institution to prospective students through individual conversations, group presentations, and high-quality, targeted recruitment messaging, with a special focus on students from rural communities, first-generation college students, and Pell-eligible students.

This role serves as a front-line representative of Boise State, offering direct support to prospective students and their families. It requires strong knowledge of university programs, services, and policies, along with a positive attitude and a genuine commitment to higher education. The Admissions Counselor will respond to information requests, provide individual advising, explain admissions policies, and lead presentations for visiting students and families.

Travel is a key part of this role, with regular visits to schools, college fairs, and key recruitment markets. Providing timely, accurate, and supportive customer service to students, families, independent counselors, and school staff are essential—especially throughout the fall and spring travel seasons.

Boise State Undergraduate Admissions recruits and admits prospective undergraduate students in support of the university’s enrollment goals, with work spanning recruitment, communications, campus visits, and application processing. The team focuses on connecting with prospective students across Idaho and beyond through strategic, data-informed outreach and strong partnerships with schools and communities.

About This Role:
The Admissions Counselor serves as a front-line representative of Boise State, building relationships with prospective students and families through advising, presentations, and personalized outreach. This role manages a recruitment territory, travels to key markets, and uses student data and trends to guide outreach efforts and support enrollment goals.

Why You’ll Love This Job:
You’ll have the opportunity to make a direct impact by helping students and families navigate the college search process and take the next step toward higher education. The role offers a mix of travel, relationship-building, and collaboration within a team focused on service and student success.

Please note, this position is not eligible for visa sponsorship.

Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

60% of Time Enrollment Counselor will:

• Counsel, advise, recruit and maintain personalized contact with prospective students and their families.
• Represent Boise State at on-campus programs and virtual recruitment events.
• Ability to use student data and enrollment trends to make data-informed recruitment decisions for specific populations, and to determine which schools, fairs, and events to attend
• Plan and manage school visits, including scheduling, coordinating pre-visit communication, making travel arrangements, conducting visits, and following up with students, faculty, and staff via phone, email, virtual platforms, and in-person meetings.
• Build and maintain relationships with school counselors, parents, community partners, and alumni, serving as a liaison for the University within assigned territories and schools.
• Evaluate recruitment strategies in designated territories and adjust plans as needed to improve outreach and effectiveness.
• Deliver engaging presentations to large and small groups of students, families, and counselors.
• Use university software such as Perceptive Content, PeopleSoft, and Slate to support recruitment and communication efforts.
• Consistently model a positive and service-oriented approach in all interactions.

35% of Time Admissions Counselor:

• Travel to represent Boise State at schools, college fairs, and recruitment events both locally and outside the Treasure Valley.
• Support the planning, coordination, and execution of recruitment programs, events, and special projects.
• Collaborate with campus partners, including academic departments and student services, to ensure strong campus involvement in recruitment activities.
• Support recruitment initiatives aligned with the department’s strategic goals and support other duties as assigned.
• Participate in activities campuswide which support divisional or institutional goals.

5% of Time Enrollment Counselor:

• Perform other duties as assigned

• Strong interpersonal skills and effective in oral, written and electronic communications.
• Effective in leading presentations, building personal connections, and guiding students through next steps
• Highly self-motivated and directed with keen attention to detail and strong analytical and problem-solving skills.
• Ability to travel, make own travel arrangements, navigate in new cities
• Strong ability to communicate effectively with varied audiences
• Customer service, diplomacy, marketing
• Ability to initiate, plan, and execute event programming
• Ability to understand, explain, and make decisions based on transfer credit policies, articulation agreements, and admissions standards.
• Autonomous decision-making
• Ability to work a significant amount of time during evening hours, weekends and both locally and beyond the Treasure Valley.
• Proficient with Google Office Suite and Microsoft 365

Bachelor’s Degree and 2 years of professional experience or equivalent relevant experience

Preferred Qualifications:

• Proficiency in both spoken and written Spanish (strongly preferred for this position)
• Strong public speaking experience
• Experience in college or university admissions, or a related higher education field
• Experience with event planning and management

Please submit the following:

• Cover letter indicating your interest and qualifications for this position
• Resume detailing your employment history, and
• Three (3) professional references, including at least one current or former direct supervisor

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/