Provides technical support for programs and organizational activities to convey information, determine compliance, and resolve controversial situations; acts as a resident expert in the implementation and maintenance of technical program guidelines; performs related work.

The Office of the Registrar ensures institutional compliance and safeguards the integrity of academic records by managing critical student data, academic histories, and policy implementation to support students, faculty, and staff.

Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision.
Please note, this position is not eligible for visa sponsorship.

Transcript and Graduation Evaluation
● Conduct comprehensive degree audits and graduation evaluations, process applications, update records, and handle academic adjustments to ensure all university requirements are met for degree conferral.
Transfer Credit and Nontraditional Credit Evaluation
● Evaluate and apply transfer, military, and nontraditional credit by interpreting articulation agreements, ACE recommendations, and university policies to independently determine degree applicability.
Transfer Equivalency and Curriculum Management
● Manage and update course articulation rules in the Transfer Evaluation System (TES) to align incoming coursework with the current institutional curriculum and catalog policies and changes.
Student Records and Academic Systems Administration
● Manage student records, academic transactions, and electronic workflows via Perceptive Content and related systems, ensuring data accuracy and compliance.
Policy Interpretation, Consultation, and Technical Expertise
● Serve as the subject-matter expert on academic policies and degree processes, interpret complex university policies and procedures, and ensure compliance with institutional, state, and accreditation requirements when assisting students, faculty, and staff.
5% of the time
● Perform other duties as assigned

Ability to balance competing priorities and time-sensitive tasks, leveraging strong written and verbal communication skills and expertise in Google Workspace and Microsoft Office Suite.

Experience: monitoring record systems to identify and correct errors; interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs; analyzing information and researching a variety of sources to identify and resolve problems or issues; dealing with individuals from varying backgrounds in stressful situations; entering and retrieving data using a computerized record system; composing and proofreading business correspondence.

Preferred Qualifications:

Resume or CV detailing work history, education, and qualifications
Cover letter addressing interest in this specific position
Three references, including at least one direct supervisor

This position is generally in a normal indoor office setting with minimal noise levels and may involve bending, moving, lifting, and carrying materials that weigh up to 15 pounds.

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/