Qualified individuals must be capable of performing the following essential duties and responsibilities, with or without reasonable accommodations:

Care Management:

• Complete referrals on hospitalized patients for referral to URMHC.
• Gather data regarding patient’s appropriateness for home care including information of safety, support systems, identified caregivers to learn/perform care, patient willingness/ability to perform care, and payer/financial issues.
• Possesses and utilizes knowledge of agency and community resources to complete appropriate referrals for services, supplies, and equipment and arrange for timely delivery of such.
• Identify the home care focus of care.
• Involves patient and family support system in the referral process to assure maximum involvement in the patient care needs at home.
• Communicates and coordinates referral process with the interdisciplinary team at UR Medicine Home Care and at institutions as well as with patients including documentation per institution and UR Medicine Home Care standards.
• Actively participates in marketing UR Medicine Home Care services to referral sources ongoing.
• Practices standard precautions per UR Medicine Home Care and institution standards including identification of patients for UR Medicine Home Care infection surveillance monitoring and those requiring special precautions in the home.
• Collaborates with a corresponding RN in an ongoing basis.

Financial Management:

• Plans referrals with attention to reimbursement issues and efficient use of resources as well as taking responsibility for own productivity.
• Obtains payer information for all referrals.
• Initiates assistance of hospital and UR Medicine Home Care patient financial services for patients without insurance.
• Utilizes institution and UR Medicine Home Care consultants to assure maximum efficiency in care delivery through use of new/improved technology and products.
• Communicates with patient and family the need to identify able and willing caregivers to be involved in learning and providing care to maximize efficiency in care delivery.
• Maintain attendance within UR Medicine Home Care standards.
• Maintain productivity in generating referrals as well as assisting others as needed to limit use of overtime and supplement help.
• Participates in marketing and identification of new opportunities to grow referral volumes. 

Compliance:

• Complies with agency and regulatory standards.
• Completes required/mandatory in-services, professional licensing requirements, and employer and institutional requirements.
• Answers calls in a timely manner.
• Continuously reads and appropriately responds to emails when working.
• Adheres to agency standards for documentation of referrals.
• Complies with Corporate Compliance standards including confidentiality and HIPAA requirements.
• Complies with safe work practices (ergonomics, OSHA)
• Submits timely, accurate, complete referrals including communication with Intake and Scheduling as workflow requires.  Work site as assigned by manager, including facility or office-based locations.

Professional Development:

• Takes responsibility for professional and personal growth and development.
• Is supportive of agency initiatives.
• Attends team meetings and in-services.
• Participates in mentoring/training new staff.
• Attends educational opportunities and shares knowledge with others.
• Sets and evaluates self against goals.
• Works with team to assure maximal efficiency of resources.
• Takes initiative in problem solving issues.
• Responsible for the Key Performance Indicators established by manager.
• Other Duties as assigned. 

*Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Qualifications

Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience:

• Education: Current active NY State LPN License in good standing.
• Experience: Minimum of one year of community health nursing in a CHHA preferred.
• One year of recent clinical experience

Licensure, Certification, and/or Credential Requirements

• Current active NY State LPN License in good standing.

Knowledge, Skill, & Ability Requirements

• Excellent Communication, Negotiation, chart auditing, time management, and teamwork.
• Excellent Customer Service skills.

Technical & Systems/Equipment Proficiencies

• Microsoft Office Suite: Outlook, Word, Power Point and Excel
• E-Record (electronic medical record systems)
• Office equipment, such as computers, printers, copiers, and fax machines, as well as multi-line phone systems
• Intranet/Internet

Other

• Dependable and reliable transportation.

Work Environment

Physical Requirements - Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%

Body Position/Movement:

Sit  Continuously

Kneel/Squat  Occasionally

Stand  Occasionally

Reach  Occasionally

Walk  Occasionally

Twist  Occasionally

Bend  Occasionally

Balance  Occasionally

Push  Occasionally

Climb  Rarely

Pull  Occasionally

Lifting  Degree of physical exertion is:  Minimal

Sensory Abilities specifically required:

• Vision
• Hearing

Expectations

Values: Perform all responsibilities in a manner that serves UR Medicine Home Care’s Mission and upholds the organization’s ICARE values of Integrity, Compassion, Accountability, Respect, and Excellence.

Safety: We expect our employees to follow all objectives for safe work performance and be responsible for their own actions and conduct. Our employees also play a significant role in the success or failure of our organization.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, protected veteran status, qualified individual with disability status, or any other protected class.

Pay Range: $24.14 to $33.31