Title: Director of Bates Fund Operations
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Position Purpose:
The Director of Bates Fund Operations plays an essential role in leading the processes and procedures for the Annual Giving and Reunion team. The Director of Bates Fund Operations oversees all administrative work, related calendars, programs, and activities for the Bates Fund and the Reunion planning program.
Additionally, the Director of Bates Fund Operations manages annual fundraising campaigns for both Reunion and non-Reunion classes by managing effective volunteer committees, assisting with communications and solicitation strategy, and soliciting prospects in person.
*Internal Applications Only
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Job Duties:
- Develop and implement procedures and policies related to the Bates Fund mailing, volunteer management, and data practices.
- Serves as the direct manager for the Administrative Assistants on the Annual Giving and Reunion team in the management of the established procedures and policies.
- Serves as the direct manager for one Assistant Director of Annual Giving and Reunion.
- Act as a key strategic partner for the AVP for Annual Giving on all elements of the Bates Fund and Reunion programs.
- Manage projects and communications relating to the training, support, and stewardship of over 600 Bates Fund volunteers. Author and update all broad-based communications for the Bates Fund volunteers to improve for their training and appreciation for their contributions to the college. Partner with the AVP for Annual Giving to oversee the GiveCampus volunteer management system.
- Manage the volunteer strategy for the Annual Giving and Reunion team’s 150 Reunion social volunteers. Develop timelines, messaging, and language for the successful coordination of the Reunion social volunteer program with the entire Annual Giving and Reunion team.
- Supports the AVP for Annual Giving in executing practices and opportunities to strengthen and expand the Bates Fund prospect pool.
- Work with AVP to identify, analyze, and interpret trends or patterns in donor behavior to improve effectiveness of solicitation strategies.
- Manage the volunteer-driven fundraising campaigns for 10-20 classes including the Reunion Gift Committees for 2-4 Reunion classes. Recruit lead volunteers and develop inspiring but achievable goals for each class with the purpose of increasing giving and participation to the college – primarily to the Bates Fund.
- Oversee 2-3 Reunion social committees. Recruit lead volunteers and develop inspiring but achievable goals for each class with the purpose of increasing participation and class pride around the respective Reunion classes.
- Increase the percentage of the Bates Fund that comes from Reunion classes by managing the prospect pipeline within the assigned class cohort through prospect discovery work and upgrading donors through the Mount David Society levels.
- Coordinate and lead 2-3 conference calls per class per year, provide updates and reports on a monthly basis, review agent/committee activity and success on a monthly basis, steward and thank all fundraising volunteers.
- Spend 1-2 days per month total connecting with volunteers and donors both at events and through individual and joint in-person, zoom, or phone meetings.
- Assist the AVP for Annual Giving with management of the Bates Fund Executive Committee.
- Work with colleagues in Leadership Gifts, Planned Giving, and Donor Programs to develop new and successful ways of cultivating, soliciting, and stewarding donors as they come into their Reunion year.
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Minimum Qualifications:
Education
- Bachelor’s degree required
- Valid driver's license
Experience
- 5+ years of experience working in education organization of comparable complexity and scale preferred.
- 5+ years of volunteer management experience.
- Demonstrated ability to cultivate donor or client relationships.
- Demonstrated track record of progressive achievement in fundraising or related metrics-driven environment.
Skills and Knowledge
- Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
- Ability to manage multiple priorities in a highly organized way with minimal supervision.
- Strong interpersonal skills with ability to develop and maintain relationships. Must be flexible, collaborative and have a positive attitude.
- Strong communication skills (written, verbal and presentation). The ability to convey complex issues and lead group discussions
- Excellent analytical solving skills; ability to synthesize complex or diverse information and experience working with complex data sets.
- Ability to remain composed, friendly and demonstrate poise under stress while working in a deadline -driven environment.
- Ability and willingness to work weekends, evenings and other non-traditional schedules.
- Personal commitment to excellence and the mission of a top-tier small liberal arts college.
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Benefits:
Bates College offers competitive salaries, excellent benefits (health, dental, sick leave, 24 days of vacation, 2 personal days, 13 paid holidays, dependent care subsidy, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug and smoke-free workplace.
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Equal Employment Opportunity Statement:
Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.
Inquiries concerning the college’s policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at glexow@bates.edu.
About Bates:
Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.
Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.
Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces — intellectual trends, demographic changes, and technology — that are transforming higher education and the world into which our students graduate.
Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.
The college is proud of deep roots in the Lewiston/Auburn community, Maine’s second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.