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Job Summary:
This role is responsible for administering and supporting secure, accurate, and compliant access to the College's enterprise systems and related applications. The position supports identity and access management operations by maintaining enterprise access controls and partnering with functional, technical, and security teams to ensure access is appropriately managed in accordance with institutional policies, security standards, audit requirements, and data governance standards.
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Primary Duties and Responsibilities:
Essential Performance Requirements*
⦁ Administers and maintains enterprise application roles, access profiles, role-based access control structures, security objects, and user permissions in accordance with approved business processes and institutional security standards
⦁ Reviews, validates, and fulfills requests for enterprise application access, including provisioning, modification, and deprovisioning activities, ensuring requests are properly authorized, documented, and aligned with approved business processes and least-privilege principles
⦁ Investigates and resolves access issues, security errors, role conflicts, and user access discrepancies in coordination with functional and technical teams
⦁ Supports integration of enterprise application access processes with identity lifecycle tools, Microsoft Entra ID, single sign-on (SSO), multifactor authentication (MFA), and other identity and access management (IAM) platforms
⦁ Assists functional offices, Enterprise Applications, Information Security, Compliance, and Data Governance teams by documenting, validating, and periodically reviewing access requirements and related security processes
⦁ Supports periodic access reviews, role recertifications, and security audits by collecting, validating, and documenting access information and assisting with remediation activities
⦁ Documents access procedures, role definitions, approval workflows, exception processes, and audit evidence to support operational consistency, compliance readiness, and audit requirements
⦁ Monitors security metrics, access review findings, service requests, and audit remediation activities; identifies opportunities for process improvements and recommends enhancements to access request workflows, manual provisioning activities, access controls, and service delivery processes
Service Excellence
⦁ Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
⦁ Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
⦁ Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
⦁ Supports the mission, values, goals, and principles of the College
Supervision
Works under the supervision of the assigned department leader
*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
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Preferred Qualifications:
⦁ At least one (1) years working experience administering or supporting enterprise application security, administrative application security, or role-based access models
⦁ At least one (1) years working experience with functional security for Student, Finance, Human Resources, Financial Aid, Accounts Receivable, or related administrative modules
⦁ At least one (1) years working experience with IAM platforms, Microsoft Entra ID, single sign-on, multifactor authentication, and automated provisioning/deprovisioning processes
⦁ At least one (1) years working experience conducting access reviews, security recertifications, audit support, segregation of duties analysis, or compliance documentation
⦁ At least one (1) years working experience in a higher education environment with large-scale ERP access administration and cross-functional business process support
⦁ Industry-recognized certifications in security, IAM, auditing, ITIL, or enterprise application administration
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Knowledge, Skills and Abilities:
⦁ Knowledge of enterprise application security concepts, role structures, access provisioning, and ERP user administration practices
⦁ Knowledge of identity lifecycle management, role-based access control, least privilege, access recertification, single sign-on, multifactor authentication, and directory services
⦁ Knowledge of compliance, audit, and data governance requirements related to student, employee, financial, and institutional data.
⦁ Skilled in analyzing access requests, identifying role conflicts, troubleshooting security issues, and documenting access decisions.
⦁ Skilled in communicating technical and security concepts to functional users, technical teams, auditors, and leadership.
⦁ Skilled in delivering high-quality customer service and building effective interpersonal relationships, including strong listening, verbal, and written communication skills
⦁ Skilled in using computer applications and enterprise systems, including the Microsoft Office suite and the Microsoft 365 platform
⦁ Ability to collaborate effectively with functional offices, enterprise applications teams, information security, compliance, and data governance stakeholders
⦁ Ability to manage multiple access requests, audit tasks, documentation needs, and operational priorities simultaneously
⦁ Ability to work independently with minimal direction while maintaining accuracy, consistency, and accountability
⦁ Ability to perform and prioritize multiple tasks seamlessly ensuring accurate and timely completion, while exhibiting strong attention to detail and organization
⦁ Ability to work effectively both independently and as part of a team in collaborative environments, engaging with faculty, staff, and external stakeholders
⦁ Ability to identify complex issues and escalate non-standard problems using established procedures in a fast-paced work environment
⦁ Ability to critically think and review complex information and follow policies, procedures, and guidelines when completing assigned tasks
⦁ Ability to coordinate assigned work and communicate effectively with faculty and staff to support campus and departmental operations
⦁ Ability to maintain a high level of diplomacy and tact, ensuring confidentiality and discretion with sensitive and confidential information
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Physical Demands and Work Environment:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds unassisted, or up to 25 pounds with the assistance of other employees or equipment as appropriate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
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